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Goneaway's avatar
Goneaway
Aspirant
Apr 18, 2018

Blank admin page ReadyNas Ultra 4

Hi

 

I have a major problem, since having one disc fail a while ago and now finally getting to put a new one in I notice I cant access admin page.

I can acess files through FileBrowser app on iPhone and through windows explorer and such, but not through webservice. Also shows up in RAIDar but it doesnt help much.

 

Any help appreciated!

 

3 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Goneaway


    Welcome to the Community!

     

    Does clearing cache or using a different web browser help? Did the disk completed the re-sync? Please make sure that the new disk is fully re-synced.

     

    Please make sure to have a backup of your data and perform an OS-Reinstall if you still cannot access the admin page.

     

    OS-Reinstall Ultra 4

     

    Regards

     

     

    • Goneaway's avatar
      Goneaway
      Aspirant

      Thanks for answering!

      I've not yet installed the new disk since I cannot access the admin panel I did not want to try anything new.

      I have tried all possible browser and cache clearing, but to no avail.

       

      How do I back up data from the NAS if I cannot access it?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Goneaway wrote:

         

        How do I back up data from the NAS if I cannot access it?


        Didn't you say that you can access it via windows explorer?

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