Can’t change permissions – “The parameter is incorrect”

I guess the main theme here is that none of us want this issue to slip through the cracks. Speaking from my own perspective, this is the first time I have had to work with Netgear on an issue (our first ReadyNAS) and I don't have a high degree of trust built up yet that you guys will actually follow this through to resolution. The previous vendors we worked with (QNAP and Promise) also kept saying "we know it's a bug and we are working on it" for the quirky issues they had but I never saw resolution there after months of waiting (although they were pretty quick with a workaround in most cases) and eventually made the switch to Netgear. Now I am getting the same responses from Netgear. Do you have a bugzilla type site available so we can at least see that the bug is on the to-do list?

I really do not aim to offend you, Grievous, but I assume you are not the one actually fixing the problem. I assume you have relayed it to the developers and they are working on the issue, along with their many other feature requests, enhancements, bugs, etc. Sorry, but just taking your word for it doesn't do much for me (again, nothing personal).