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Forum Discussion
Can Anyone Out there Help Push Case #19257000 ?
Hi - My ReadyNAS used to freeze every few days, but now we're at almost daily. I opened this case in August and got some instruction - I've responded to Level2Support a few times in September but ...
Sadly, the next tech wasn't any more helpful. He collected my logs and then emailed me this:
... and then he closed the call.
I'm Done.
Thank you for choosing Netgear, my name is _____ and I will be your support engineer.
There is always the chance that the 4.2.22 firmware may have a bug or be somewhat incompatible with the addons you have installed. I would recommend you try downgrading to the firmware it worked stable on and see if the issue is resolved. Also, defiantely [sic] keep an eye out for any future firmware releases as they may resolve you issue. Hope this helps. Thanks.
... and then he closed the call.
I'm Done.
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