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poko2121's avatar
poko2121
Aspirant
Dec 25, 2015
Solved

cannot access Readynas over vpn

Hi I have a netgear fvs318 router at work that I have a vpn setup on.  I am able to access my network remotely using software on my laptop and am able to access the server and router login page.    ...
  • StephenB's avatar
    StephenB
    Dec 26, 2015

    Try using "check for updates" to check that the NAS can connect to the internet (though of course you aren't doing that, it confirms the that the NAS IP config is ok).

     

    It that fails, then check the subnet mask and the gateway in the NAS IP configuration next.  If either is wrong, it often will connect if the PC is on the same subnet as the NAS, but won't if the PC is on a different subnet.

     

    Also, check the path MTU using ping.  Generally the MTU on a VPN connection is a bit less than ethernet.

     

    With Windows, ping NASIP -f  -l 1472

     

    If that fails, lower the 1472 value until it succeeds.  When you find the largest value X that works, set the NAS MTU to X+28. 

     

     

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