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Forum Discussion
can't access config/admin page, and LCD always says "spinning up"
Hi All,
I suddenly can't open the config page on any web browser (Mac, PC, Chrome, Safari, Firefox), and, concurrently, the LCD on the front of my ReadyNas NV+v2 always shows "spinning up" (I don't know if the two are related).
I can access all of my shares, most of the time. That said, a few days ago I couldn't access them, and couldn't reboot the NAS any other way than pulling the power. Luckily, it booted up with no problems and I could access my shares again (but still couldn't access the admin page).
RAIDar sees the NAS.
I did find a post somewhere that said taking out and putting back the ethernet cable will cause the web server to reset, but that hasn't worked.
When I do log into the config page, I just get the splash screen, and then, eventually, a "Device is offline message".
Can anyone guide me to a fix?
Many thanks in advance,
Chas
5 Replies
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Hi chasg,
I would suggest that you do a back-up of you files for now.
Once done, try to do a disk check on your drives.
How many drives do you have installed?
Regards,
Hi FramerV, I really appreciate the reply.
All drive slots in the NAS are full:
- 3 x 4TB WD RED drives
- 1 x 3TB RED drive
They are in X-RAID2 configuration, about 2TB free space left of a total of 10TB available. Backing it up is not an option, I don't have a drive large enough (most space I've got free is 6TB).
Is a disk check risky? Can I run it without risking the data? I ran a volume scan on the last boot, all drives passed.
Yesterday it became unavailable on the network again (RAIDar didn't see it, I couldn't load the config page, the shares weren't showing on the network), and the display on the front of the unit said "Spinning Down" this time (vs "spinning up"). I had to pull the power in order to reboot it again.
Thanks again for any help.
Chas
You could try paid support (my.netgear.com), asking for per-incident support. This might be a filling OS partition (hard to say).
chasg wrote:
Backing it up is not an option, I don't have a drive large enough (most space I've got free is 6TB).
This is risky, since RAID is not enough to keep your data safe. Even if you can't manage to back it all up, I think you should back up what you can (most critical files first).
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