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Forum Discussion
Can't connect to ReadyNAS folders after Windows update
After 2020-01 Windows 10 update, ReadyNAS is not accepting folder level credentials for any of the Shares. This device is used for office-wide backup, and was working well in mid-December. I can see the device, and all the Shares, in Windows Explorer, but I am unable to open any folders ubder any credentials. Any suggestions?
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Ctaylor518 wrote:
I can see the device, and all the Shares, in Windows Explorer, but I am unable to open any folders ubder any credentials.
Have you tried the NAS admin credentials?
Also, have you tried using both the IP address and the hostname in the explorer address bar (\\hostname or \\ipaddress).
Tried both of those. Also deleted and recreated accounts, tried other account credentials for other shares (each share is for a different user), made sure SMB-1 is turned on in Windows, rebooted both HAS and computer multiple times. Plus, accounts that worked previously are no longer working since 2020-01 Windows update. They worked in mid December.
Yes. And I can see the device and all the shares in Windows Explorer, but I can't open any of the folders. So I'm thinking that the credentials are working at the network level, but not the folder level.
It may be unrelated to the Windows update and the folder permissions just need to be reset.
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