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Forum Discussion
Retired_Member
Dec 01, 2015Can't shutdown Ready NAS rn104 with 6.1.4 RC3
Hello
I have a VERY irritating problem. Everything time I turn off my NAS unit it just starts up again. After 3-4 sec. I have disk sleep turned off and auto standby schedule off. Anyone??????
Now I have to turn it off and quickly plugg the AC adapter.....
- Retired_MemberDec 04, 2015
I found the sollution myself!!!!
It was the addon VPN 1.5.0 that caused the change of MTU every system shutdown. As soon as i uninstalled it everything worked flawlessy again!!!!!
14 Replies
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- mdgm-ntgrNETGEAR Employee Retired
Do you still have this issue if you update to the production 6.4.1 release?
- JophusLuminary
Do you have jumbo frames on AND Wake-on-LAN at the same time?
- Retired_MemberThank you all for quick replays. So I can't have booth jumboframes and WoL activated.????? I hope a fix is comming for that matter.....I really need booth
- JophusLuminaryNope. WoL + jumbo frames = instant wake up after shutdown. Netgear deemed this known issue, as recorded by my own open support case, as low priority and didn't feel it worthy to put it in the "known issues" section of 6.4.1 release notes.
- Retired_MemberHow do I turn off jumboframes. ???? Thanks for helping me out
- StephenBGuru - Experienced User
@h3nk3 wrote:
How do I turn off jumboframes. ???? Thanks for helping me outDid you ever turn them on? They are off by default.
Log in to the web ui, and select network. Click on the settings wheel next to the ethernet adapter icon.
On the "general" tab there's a field called "MTU". Set to 1500 (if it isn't already) and jumbo frames are off. The NAS might prompt for a reboot.
- JophusLuminary
The issue identified by the support case will only occur if you have actively changed the MTU from 1500 to 9000. If you haven't changed the MTU, then your case is different to mine. Go to "Network" and have a look at your MTU. If it's 1500 and your box doesn't stay shutdown, it is a new issue. If it is above 1500, change it back to 1500 by clicking on the cog and reboot and see if a shutdown stays shutdown.
The below is a screenshot of my working legacy Ultra6 with jumbo frames (for illustration purposes), which works fine. My RN102 doesn't work with WoL and Jumbo frames and has an MTU of 1500.
- Retired_Member
Hello again
Mine was set to 1985.....instead of 1500.
Now everythings working with system shutdown again. What am I loosing here. Any performance loss from going from 1985 to 1500????
- Retired_MemberThanks for the information. VERY helpful
- Retired_MemberThank you so much for this detailed information. Good service at this forum
- Retired_MemberHello again. I need further assistance. I've changed the MTU to 1500. But still if WoL is activated in admin GUI it still power on after a full system shutdown. It has to do something with the WoL activated part. The funny thing is that this issue/bug appeared a few firmares ago . Before the bug I've used the NAS unit for maybe two years with zero issues. I have not changed anything else except starting to use NFS instead of Samba.
Any thoughts???
Thanks Henrik Sweden- Retired_Member
I found out what causing the problem. If i power off the NAS unit the MTU changes to 1986 upon boot. If i reboot it stays at choosen value. 1500 MTU?
I'm wondering if anyone else having this bug/problem? Is there any sollution for this?
Henrik
- Retired_Member
I found the sollution myself!!!!
It was the addon VPN 1.5.0 that caused the change of MTU every system shutdown. As soon as i uninstalled it everything worked flawlessy again!!!!!
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