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Retired_Member's avatar
Retired_Member
Dec 01, 2015
Solved

Can't shutdown Ready NAS rn104 with 6.1.4 RC3

Hello
I have a VERY irritating problem. Everything time I turn off my NAS unit it just starts up again. After 3-4 sec. I have disk sleep turned off and auto standby schedule off. Anyone??????
Now I have to turn it off and quickly plugg the AC adapter.....

  • Retired_Member's avatar
    Retired_Member
    Dec 04, 2015

    I found the sollution myself!!!!

     

    It was the addon VPN 1.5.0 that caused the change of MTU every system shutdown. As soon as i uninstalled it everything worked flawlessy again!!!!!

14 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Do you still have this issue if you update to the production 6.4.1 release?

  • Do you have jumbo frames on AND Wake-on-LAN at the same time?

  • Retired_Member's avatar
    Retired_Member
    Thank you all for quick replays. So I can't have booth jumboframes and WoL activated.????? I hope a fix is comming for that matter.....I really need booth
  • Nope. WoL + jumbo frames = instant wake up after shutdown. Netgear deemed this known issue, as recorded by my own open support case, as low priority and didn't feel it worthy to put it in the "known issues" section of 6.4.1 release notes.
  • Retired_Member's avatar
    Retired_Member
    How do I turn off jumboframes. ???? Thanks for helping me out
    • StephenB's avatar
      StephenB
      Guru - Experienced User

      @h3nk3 wrote:
      How do I turn off jumboframes. ???? Thanks for helping me out

      Did you ever turn them on?  They are off by default.

       

      Log in to the web ui, and select network.  Click on the settings wheel next to the ethernet adapter icon.  

       

      On the "general" tab there's a field called "MTU".  Set to 1500 (if it isn't already) and jumbo frames are off.  The NAS might prompt for a reboot.

    • Jophus's avatar
      Jophus
      Luminary

      The issue identified by the support case will only occur if you have actively changed the MTU from 1500 to 9000.  If you haven't changed the MTU, then your case is different to mine. Go to "Network" and have a look at your MTU.  If it's 1500 and your box doesn't stay shutdown, it is a new issue.  If it is above 1500, change it back to 1500 by clicking on the cog and reboot and see if a shutdown stays shutdown.

       

      The below is a screenshot of my working legacy Ultra6 with jumbo frames (for illustration purposes), which works fine.  My RN102 doesn't work with WoL and Jumbo frames and has an MTU of 1500.

       

      Capture.JPG

      • Retired_Member's avatar
        Retired_Member

        Hello again

         

        Mine was set to 1985.....instead of 1500.

         

        Now everythings working with system shutdown again. What am I loosing here. Any performance loss from going from 1985 to 1500????

  • Retired_Member's avatar
    Retired_Member
    Thanks for the information. VERY helpful
  • Retired_Member's avatar
    Retired_Member
    Thank you so much for this detailed information. Good service at this forum
  • Retired_Member's avatar
    Retired_Member
    Hello again. I need further assistance. I've changed the MTU to 1500. But still if WoL is activated in admin GUI it still power on after a full system shutdown. It has to do something with the WoL activated part. The funny thing is that this issue/bug appeared a few firmares ago . Before the bug I've used the NAS unit for maybe two years with zero issues. I have not changed anything else except starting to use NFS instead of Samba.
    Any thoughts???
    Thanks Henrik Sweden
    • Retired_Member's avatar
      Retired_Member

      I found out what causing the problem. If i power off the NAS unit the MTU changes to 1986 upon boot. If i reboot it stays at choosen value. 1500 MTU?

       

      I'm wondering if anyone else having this bug/problem? Is there any sollution for this?

       

      Henrik

       

       

      • Retired_Member's avatar
        Retired_Member

        I found the sollution myself!!!!

         

        It was the addon VPN 1.5.0 that caused the change of MTU every system shutdown. As soon as i uninstalled it everything worked flawlessy again!!!!!

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