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Forum Discussion
ummjay
Mar 18, 2022Aspirant
Check for updates not connecting
Hi all, I am suddenly having issues updating my Ready Nas 212. When I'm in the admin page, I click on check for updates, and I get an error: "Operation timeout. Communication error. Check your in...
StephenB
Mar 18, 2022Guru - Experienced User
I'd enable ssh and connect in that way (using root as the username, with the NAS admin password). For instance, enter ssh root@nas-ip-address from the windows search bar (or from terminal if you are using a Mac).
First see if you can ping 8.8.8.8
If that is successful, see if you can ping dns.google.com
ummjay
Mar 19, 2022Aspirant
Hi, thanks for your reply. I seemed to have fixed it. Somehow the router settings on the ReadyNas NIC itself said 192.168.4.1. Not sure how that happened. I changed it to 192.168.1.1 and rebooted. I was then able to update the firmware, and set the date/time sync to the internet. Any ideas on how that may have changed like that?
- StephenBMar 19, 2022Guru - Experienced User
ummjay wrote:
Any ideas on how that may have changed like that?
No, I don't.
One suggestion is to see if your router lets you reserve IP addresses. If it does, then I'd switch to DHCP in the NAS, and reserve the IP address in the router. Then the gateway/router and subnet will be populated automatically (and when the time comes to switch routers, you won't lose connectivity).
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