NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
aguden_guden_co
Aug 29, 2014Luminary
Connection is untrusted
I just got a new ReadyNas 314 with 3 6TB drives and would like to figure out how to get rid of the problem of "This connection is untrusted." I am using Firefox on a Windows 7 PC. I can get to the 314 by clicking on the "I understand the risk, then Add exception (box to make permanent is greyed out), get certificate and then confirm security exception. Then I have access to the device. But I have to do it every time. I know there is a way to skip this but I sure can't figure it out. On my ReadyNAS NV boxes I know that in Frontview I would go to services -> https and create a new certificate but I don't see where to do that with the 314 and I don't know how to make it permanent. Help. I couldn't find any instructions on this but I'm sure it is here somewhere. Just point me to it
Thanks.
Thanks.
4 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced UserHave you tried starting FireFox in "safe" mode - by holding down shift when you launch it. There is an option to "reset" when you do that, which you could also try. https://support.mozilla.org/en-US/kb/re ... feature-do
Also, when you click on "technical details" what exactly does it say? - aguden_guden_coLuminaryTechnical Details:
192.168.1.22 uses an invalid security certificate.
The certificate is not trusted because it is self-signed.
The certificate is only valid for nas-F6-1F-10.local
(Error code: sec_error_unknown_issuer)
I will try the other items in your post. - aguden_guden_coLuminaryStarting Firefox with the shift key down allowed me to reset it. This then restarted and I got the same sequence except that after I got the certificate, the check box for adding the certificate permanently was checked. Evidently since I was running FF in a private/secure (not sure of the exact term) mode, it wouldn't let me do that. I will get back to the private browsing and reboot and see if everything is still ok!
Thanks for the great suggestion. This forum rocks! - StephenBGuru - Experienced UserGlad it worked.
The security exception should still be honored when you are in a "private" browsing window - though I've never tried to actually store the security exception from there.
But I can see why FireFox might not let you do that, since part of the "private" idea is that the browser shouldn't be keeping cookies, temporary files, browser history, and other similar stuff.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!