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davidr1's avatar
davidr1
Luminary
Oct 30, 2016
Solved

Disk Useage Critical (again?)

Hi,

OS 6.6.0

2x1TB WD Red drives (on HCL list)

 

A nasty warning this morning:

System volume root's usage is 91%. This condition should not occur in normal conditions. Contact technical support.

No previous warnings were emailed or showed in Admin Page.

 

 /media is empty

No apps installed (well, ssh is)

 

Help would be appreciated - thanks.

David

  • You likely will run into issues getting support since you are running OS6 on a legacy NAS.  Can you ssh in?  If so, please run df . -h when you get in, and post the results. 

     

    FWIW, I've been told that Netgear Data Recovery Services are available to folks running OS 6 on legacy.

8 Replies

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  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi davidr1,

     

    Given the error message, an L3 from the NETGEAR support group would need to check the OS partition on your NAS.

     

    Upon checking the ReadyNASRNDP2000|ReadyNAS Pro 2  that you have needs a contract for support, when you call; the support will be explaining this to you in detail.

     

    Contact NETGEAR Support

     

     

    Regards,

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      You likely will run into issues getting support since you are running OS6 on a legacy NAS.  Can you ssh in?  If so, please run df . -h when you get in, and post the results. 

       

      FWIW, I've been told that Netgear Data Recovery Services are available to folks running OS 6 on legacy.

      • FramerV's avatar
        FramerV
        NETGEAR Employee Retired

        StephenB wrote:

        You likely will run into issues getting support since you are running OS6 on a legacy NAS.  Can you ssh in?  If so, please run df . -h when you get in, and post the results. 

         

        FWIW, I've been told that Netgear Data Recovery Services are available to folks running OS 6 on legacy.


        Thank you for this StephenB, I have confirmed that you will be denied of the support for the Legacy NAS running on OS6 but we can offer the data recovery.

         

        If you will be considering data recovery, you can check the link below:

         

        ReadyNAS Data Recovery Diagnostics - Scope of Service

         

        Regards,

         

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