Forum Discussion

Aspirant

Jul 29, 2016

Solved

Display shows Retry Startup #27234130

I have a Netgear 314 drive that has a flashing blue light on the Power button. The display shows Retry Startop and I have tried booting up from the boot menu as Normal and I have now tried to reboot loading the OS from firmaware with the same results. I can not connect through the remote console but I can using Raidar. I can actually see a little bit of data (?) when I browse. Raidar shows the 4 drive healthy and show firmware 6.2.2. The IP address shwon is 169.254.202.73 which is in no way what it should be showing. Again using Raidar it shows very busy when tring the connect to the ReadyNAS console it device is offline It trys to connect and indicates it is very busy. I inherited this drive so I do not have a lot of knowledge about it.

Booting

mdgm-ntgr
Aug 09, 2016
I understand that the problem has now been fixed by support.

Yes, you should update the firmware. On the latest firmware (6.5.1), the NAS will automatically try to repair the problem if it runs into the issue your system ran into.

Note that the issue you ran into is one problem that has the symptom of failing to complete booting and giving the "Retry Startup" error.

There are some general tips on updating the firmware: http://kb.netgear.com/app/answers/detail/a_id/30033/~/readynas-os-6%3A-firmware-upgrade-guide-and-tips

12 Replies

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omicron_persei8
Luminary
Jul 29, 2016
You inherited it? Is it empty? Do you care about the data that's on it?
Os Reinstall via Boot Menu should help, it's not very clear if you did that.
- Newvettedc
  Aspirant
  Jul 29, 2016
  Yes, I have reloaded the OS from the firmware using the boot menu. That did not help.
  
  Since this drive is used by a Virtual Server I really don't know what all is on it but I need to save it if at all possible.
  
  Inherited meaning someone else who is no longer with us set up the drive.
  
  Does the drive require network access? It looks like the IP address has got screwed up as it is showing 169.254.202.205 now when I accesss with Raidar.
  - StephenB
    Guru - Experienced User
    Jul 30, 2016
    The NAS can only be accessed over the network.
    
    I am guessing you did an "OS Reinstall". that would reset the admin password to password and should also have reset the IP address configuration to use dhcp. Normally if there is no DHCP server found it fails over to 192.168.168.168, but I have seen some other posts where 169.254.x.x showed up instead.
    
    Did you try directly connecting the NAS ethernet to a PC? A crossover cable isn't needed, the NAS will autosense. Then configure the PC with a temporary IP address in the same range that RAIDar reports, and try https://nasipaddress/admin That should get you into the NAS admin GUI.
    
    You can of course use Netgear support, though some business folks have had trouble convincing Netgear that they were simply taking over from a previous administrator (and were not purchasers of used equipment).