Forum Discussion

Aspirant

Jul 27, 2016

Drive bay #2 defect?

I'm using a NAS 102 with 2 WD red 3TB disks in a RAID1 configuration since a long time without problems. When I returned from vacations and powered on the NAS again, the second disk LED was blinking ...

ReadyNAS OS 6 on Legacy models

StephenB

Guru - Experienced User

Jul 28, 2016

There is a 3-year hardware warranty for the original purchaser.

When do you purchase?

JennC
NETGEAR Employee Retired
Jul 28, 2016
Hello GerdH,

Checking on your profile, it seems you can contact support center and ask for HW check on the chassis. This still has HW warranty,

Welcome to the community!

Regards,
- GerdH
  Aspirant
  Jul 29, 2016
  Thanks for your replays!
  
  After the problems started, I attached an external drive for backup.
  During the backup, the NAS discovered the disk in the second bay again and resynced successfully!
  Up to now it runs without further problems.
  
  Probably the NAS has some contact problems at the SATA connector of the second bay.
  I'm not sure now, if I should return the NAS on guaranty or keep it as it is ...
  - JennC
    NETGEAR Employee Retired
    Jul 29, 2016
    Hello GerdH,
    
    Thanks for letting us know it works now after all those steps you have shared.
    
    You may close this topic by marking a post as an accepted solution.
    
    Keep posting anything about your NAS that is worth sharing and if you have question too. We appreciate your contribution!
    
    Regards,