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KalleJ's avatar
KalleJ
Aspirant
Apr 20, 2017
Solved

Inserting drives back into wrong bays OK? Firmware 4.1.15

Hello everyone sorry for being nervous and asking something that maybe is obvious. 


The PSU died and I quickly learned that you buy a replacement from the U.K and it’s on its way. The disks are alright and hopefully the rest of the unit too. From what I read so far it’s common the box itself will run once it gets a working PSU.

 

Now, being a bit headless I didn’t mark the disks which slot they were in when examining. Can I put all the four disks in any of the slots before booting it up again without being very sorry afterwards?

 

I’m pretty sure I upgraded to RAIDiator Version 4.1.15 (Sparc) some time back and it’s been running fine ever since.

  • Hello again oohh god I love this forum and my NETGEAR device. It worked like a charm. My 7 year old device is like new again and everything is working like before. The PSU came from the U.K yesterday (http://www.evercase.co.uk/) and I got around to try to repair it today. No problem. The PSU went in and I started with just one disk. Sure enough I could retrieve log files and while scanning in “disk_smart_2017_03_27” I got the essential data

     

    ***** Disk SMART log for channel 1 [hdc] ***** Serial Number:    WD-WCAV5E264276

    ***** Disk SMART log for channel 2 [hde] ***** Serial Number:    WD-WMC1U3502395

    ***** Disk SMART log for channel 3 [hdg] ***** Serial Number:    WD-WCAV5D794158

    ***** Disk SMART log for channel 4 [hdi] ***** Serial Number:    WD-WCAV5E263207

     

    Disks were mounted in that order and the ReadyNAS NV+ started, booted and worked perfectly again. I also took the opportunity to upgrade to RAIDiator 4.1.15.

     

    I will keep this device for as long as possible, and probably swap out disk by disk to newer ones. Is there any need to upgrade the RAM from 256MB to 512MB?

8 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello KalleJ,

     

    What's the model number of your NAS? Do you still remember if it was XRAID?

     

    It is very important to label the disks when you remove them from the chassis because you need to put them back to their respective bays, otherwise, RAID will be broken and will cause data loss.

     

    Welcome to the community!

     

    Regards,

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      You must a v1 of course, since it is running 4.1.15.

       

      Do you have system logs from before the failure?  Someone from Netgear can give you the slot order from the information in the logs.

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello KalleJ,

       

      Try inserting just one disk, it will fail to start XRAID but will load the FrontView. Download system logs from Status > Logs > Download System Logs. This will download a zip folder, look for disk_smart.log, this will show you the information of each disk. It includes the order of disks, check the SN of each disk so you will know which disk.

       

      Regards,

      • KalleJ's avatar
        KalleJ
        Aspirant

        Super! I'll post back as soon as I get the PSU delivered & mounted, and my nerves in order.

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