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Forum Discussion
Earlier failure detection of disks?
It seems that every time I have a failed drive, I discover the failure in one of two ways: 1. I'm in the wiring closet and see the OLED panel lit up and investigate - seeing the "Vol C: is unprotecte...
alaeth wrote: I do get quick turn-around on some types of errors/events detected. .... My goal was to reach out to the community and see if my situation is unique (which warrants a call to technical support), or if it's just "the way it is". And if it's not unique, what work-arounds has the community tried to improve the response time - specific to drives dying.
The only "failure detected" emails I've ever received have been from removing a drive -- never a spontaneous failure -- so I can't tell whether your experience in that particular situation is unique. But surely that can't be "just the way it is"; it makes no sense to deliberately delay disk-failure emails.
If I were in your position, I'd have already contacted technical support.
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