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jcoomans's avatar
jcoomans
Aspirant
Aug 05, 2012

egnyte ELC share, ReadyDLNA, and Cloud Storage solution

I thought I wanted to do something relatively simple, but it is turning out to be a pain in the neck.

All I needed to do was back up EVERYTHING on my NAS to the cloud without absolutely breaking the bank. To do this, I thought I'd use egnyte's service, as it also offers access to the data while we are on the go.

However, Netgear and egnyte fail to prominently mention in their pre-sales materials that the cloud service relies on a special ELC share and folder set created by the egnyte add-in, and that only data in this share is synchronized with the cloud. (Also, they want $60/month to sync the ReadyNAS, regardless of the plan I buy. For 1TB of storage, we're talking $110/month.) Fortunately, I figured the file structure limitations out before I started building shares and storing data, so I thought I'd simply start fresh and use the ELC share folders as my starting point. In this fashion, my NAS would always be fully backed up without having to rsync between two sets of folders on the device. (I also didn't feel like cutting my storage capacity in half.)

However, before doing a full commit to this new structure, I decided to fully test the limitations of this setup, based upon my current NV+ configuration. What I am discovering is that folders and data stored in the ELC shares is treated differently than that on the shares I've created. For example, I can't add a folder inside the ELC share to the ReadyDLNA service.

All I'm trying to do is to take a media folder on my NAS that is on the ELC share and allow it to be shared via ReadyDLNA. But when I try, the ReadyDLNA tool in FrontView won't show any of the folders in the ELC share. Obviously, it looks like some sort of permission issue, and I'm not keen on hacking it, because egnyte doesn't document the folder and permission structure well enough for me to understand the impacts.

Jeez. . .all I wanted was cloud backup of the whole NAS WITHOUT having two set up some complicated rsync strategy between my regular shares and the new ELC share. I'd use Vault if it wasn't so outrageously expensive, although if I get a personal account it would be cheaper. I'm just not sure of the difference between a Vault personal account and an enterprise account, and I'm also not sure about how "long term" any Vault solution is going to be. . .

As a small consulting business, having a 1TB of cloud storage is, believe it or not, necessary, and I'm willing to part with some money to get it. But it just seems like there is NO ONE who has thought this stuff through for a small NAS device like the Pro 4 I've got. Don't get me wrong, I love the device. . .that's why I upgraded from my old NV+. But why would Netgear partner with some cloud storage company that can't just backup the folder structure you already have on the ReadyNAS? Also, if you're going to have your own storage service (Vault), why not price it accordingly? I'm sorry, but us SMB customers can't afford $305/month for 1TB of Enterprise backup.

Is there a way to fix this ReadyDLNA issue, or am I just stuck? Really thinking that I might call Amazon and see if I can use rsync to them.

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Egnyte was too expensive for me also (as a home user), so I went with Crashplan for cloud backup.
  • How did you get Crashplan to function on your ReadyNAS?

    I'm trying to avoid mapping the NAS share. I don't want to rely on a computer to do the backup. I want the NAS backing up regardless of whether the PC/MAC is on.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    There's a guide in the forum which is pretty complete. It is running on my Pro, not on a PC.
  • OK. . .I followed the instructions and got the system ready for Crashplan. I also managed to modify it so that I could load the debian package for SpiderOak, as well.

    However, I'm STILL curious about my original question. Anyone out there using Egnyte that has figured this out? I can't seem to find anyone with positive Egnyte experiences.
  • Hi jcoomans,

    First of all, thank you for your interest in Egnyte. I wanted to clear up some confusion about Egnyte capabilities for the ReadyNAS. Egnyte Local Cloud syncs files under the /shared folder and stores it online, which acts as a remote backup. But Local Cloud's primary purpose is to provide online/offline access and collaboration of those files, from anywhere, with any device. It's much more than just a backup service.

    We also want our customers to have the best user experience, which means a successful on-boarding process. Here are some helpdesk articles on Local Cloud capabilities and data migration. I would also like to connect you with our Professional Services and Support team. They can walk you through the setup process and assist you with any technical questions you might have. If you're interested, just send me a pm with your contact info.

    Thanks,
    ~ Johnny
  • Thanks, Johnny.

    It appears that you are correct. Egnyte's primary purpose is collaboration, not backup. My mistake for attempting to use a hammer where a screwdriver is needed.

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