Empty /media share while /c/media is filled #16777983

The nightly build squeezecenter add-on works fine on 4.2.19. I don't think the issue affects older firmware.

mdgm, I'm confused by your post. My system was using 4.2.19 and downloaded new squeezecenter software two days ago. So, I don't know how publicly-available software can be said to work fine with 4.2.19. I'm sure I'm missing something, but just wanted to be clear that I was using 4.2.19 and new squeezecenter software. I'm guessing your reference to "nightly build" means non-standard or beta squeezecenter software that I didn't see somewhere.

Same issue here WITH LATEST STABLE FIRMWARE: first it fucked up my shares, eg /c/triple was not writeable regardless of reboots etc.

The ReadyNAS web UI is really an abomination, a true piece of shit for management so I installed EnableRootSSH and truned it on, rebooted.
When I logged in via CLI I saw /c/webroot with some content from my share called triple (there was another /c/triple empty???) me plus nzbgetweb or whatever folder... moved (rm) everything to a third, unaffected share as root then got rid of the triple share via web UI and rebooted. Now /c/webroot is gone, /c/triple is gone so I thought everything is fine.
Now when I browse to the third folder (CIFS share from my W7) using my regular ReadyNAS user, where I moved everything, there's nothing but a stupid Recycle Bin.
When I check it from CLI then everything is there, owned by my regular ReadyNAS user (not admin).
Ran a chown -R nobody:nogroup on one subdir but alas, didn't help...


...I'm really getting pissed by this UTTER PoS linux fork Netgear is pushing on these NAS boxes - is there anyone there at Netgear who know how to fuckin build a proper distro...?

These bugs are fuckin RIDICULOUS, so lame, never happens under a regular distro.

PS: it is NOT a SC issue, nor any other plugin issue, this is an OSissue. I updated to Logitech MEdia Server during the day but this has started well before that and it only serves up my /media/music folder and it works fine (my Squeezebox plays music just fine.)

RAIDiator (heavily customised Debian Linux) is fine. The bug with 4.2.19 has been fixed in 4.2.20 (it will stop the issue from reoccurring but won't fix any problem caused by the bug). What you should've done would've been to contact NetGear tech support (http://www.readynas.com/forum) for assistance resolving the problem if simply renaming the share and naming it back again didn't work.

Thanks for the tip with renaming, it did fix the issue.

However no, this Debian fork is NOT fine - well, as a matter of fact Debian would be the last distro I'd choose for any deployment, with its all-over-the-place branches etc.

As a perfect example: my "Could not find this item"/"source is no longer available" etc during Windows Explorer copy or move junk is back, with a vengeance... this is a junk Debian fork with its own stupid bugs, not a proper distro, I'm telling you.

PS: to make it clear I have no problem with the person who maintains this distro, I am pissed @Netgear for being such a cheap@ss company not assigning nearly enough resources to this project.

Well with all the stuff you've tried to do to "fix" the problem, the solution wasn't likely to work for you.

The OS is heavily customised and optimised for the ReadyNAS hardware. It is a good OS.

The web interface works well even if it does look quite old.

It is possible your use of SSH could have caused problems

Also, have you tried the 4.2.20 beta?

NetGear has to maintain an existing feature set and continue support for devices released as early as 2008. There are challenges in doing this and they do a good job of keeping things up to date and fixing problems where they arise.


Btw some have had success installing Solaris on their ReadyNAS Pro boxes (see a report here:http://www.readynas.com/forum/viewtopic.php?f=19&t=23290&start=15#p316597). However note this is completely unsupported and voids the warranty of the ReadyNAS.

mdgm wrote:
Well with all the stuff you've tried to do to "fix" the problem, the solution wasn't likely to work for you.

You mean except the fact that I *did* manage the *original* problem...?

The OS is heavily customised and optimised for the ReadyNAS hardware. It is a good OS.

Define "good"... I'm a primary WIndows person but run linux (mainly Red Hat) in one shape or another since v5 (perhaps even earlier?) and this ReadyNAS supposed to be a very simple and, based on its age, mature distro so it's more than interesting that still runs into these lame bugs, don't you think?

The web interface works well even if it does look quite old.

Pleahhse... stop with the marketing crap. :)
Frontview looks like a child only a mother can love... it's downright fugly and sports the most limited featureset on the market. It's a fact.
Netgear is YEARS behind everybody else when it comes to default features and especially the web UI...

It is possible your use of SSH could have caused problems

Aye, everything is possible. Or the moon phase. Or the cats outside. Or <insert_whatever_that_is_not_from_Netgear>, of course.

In reality we both know it's a buggy crap release and needs to be fixed ASAP.

Also, have you tried the 4.2.20 beta?

No. Why would I want to play beta tester with all my irreplaceable data? I spent over $800 on a disk-less Pro 6, I have no intention to get involved in beta testing unless they offer me another unit or at least 50% off... I paid full price, I expect solid, full performance in fully stable releases.

BTW one would think a patch should be enough to fix such a small issue like this bug...?

NetGear has to maintain an existing feature set and continue support for devices released as early as 2008. There are challenges in doing this and they do a good job of keeping things up to date and fixing problems where they arise.

First, they are maintaining waaaay more back - any old X6 had the same fugly UI like this one.

Second, Netgear are making money hand over fist on this ReadNAS product-line, it's been widely reported last year that Netgear have captured the #1 position in the market of NAS systems under $5k and they are #4 in the market between $5k and $25k.

Third, they already differentiate between Ultra and Pro though it is, once again, done in the laziest, most cheap@ss manner: they simply disable features in Ultra... pathetic.

Summa summarum: nothing holds Netgear back from splitting the code base and starting to develop for at least the Pro line or at least to try to to catch up with QNAP and others.

Btw some have had success installing Solaris on their ReadyNAS Pro boxes (see a report here:http://www.readynas.com/forum/viewtopic.php?f=19&t=23290&start=15#p316597). However note this is completely unsupported and voids the warranty of the ReadyNAS.

Exactly. And that's just beyond the fact that for $800-900 I don't expect I need to install and maintain my own distro.

PS: viewtopic.php?f=1&t=52897

szlevi wrote:
this ReadyNAS supposed to be a very simple and, based on its age, mature distro so it's more than interesting that still runs into these lame bugs, don't you think?

Every OS has bugs from time to time.

szlevi wrote:
Pleahhse... stop with the marketing crap. :) Frontview looks like a child only a mother can love... it's downright fugly and sports the most limited featureset on the market. It's a fact. Netgear is YEARS behind everybody else when it comes to default features and especially the web UI...

I'm just a ReadyNAS user and I find the web-interface is very good. It doesn't have the most limited feature set on the market and it's far better to have a well maintained OS than to have a whole lot of features added and not properly maintained. Niche needs can get addressed by add-ons with the core features being in the firmware.

szlevi wrote:
It is possible your use of SSH could have caused problems Aye, everything is possible. Or the moon phase. Or the cats outside. Or <insert_whatever_that_is_not_from_Netgear>, of course.

Well I don't know what you did via SSH, but it's quite possible you caused permissions problems or some other issue through use of it. It's not some far fetched thing, SSH provides superuser access to the NAS and with that you can cause all sorts of damage.

szlevi wrote:

In reality we both know it's a buggy crap release and needs to be fixed ASAP. Also, have you tried the 4.2.20 beta? No. Why would I want to play beta tester with all my irreplaceable data? I spent over $800 on a disk-less Pro 6, I have no intention to get involved in beta testing unless they offer me another unit or at least 50% off... I paid full price, I expect solid, full performance in fully stable releases. BTW one would think a patch should be enough to fix such a small issue like this bug...?

The issue has been fixed in the beta firmware, no need for a patch or pulling the firmware as it's a bug that is easily fixed and leaves data intact. The beta firmware is pretty stable. There's been a number of 4.2.20 beta releases. I can't recall people losing their data from using beta firmware. NetGear doesn't go and just release any beta build to the public as you can see from the beta thread. They do some testing of beta firmware before making it public, but it doesn't go through the QA testing that a production firmware would go through. If you choose not to run it that's your choice. Hopefully not too long before it goes final, but we'll have to wait and see. Some add-ons have been updated to be compatible with 4.2.19 e.g. nightly build of squeezecenter.

Also are you saying you don't have a backup? You should backup important data primarily stored on any device, e.g. to a USB disk or some place else. RAID is not a replacement for backing up important data primarily stored on the NAS. RAID provides redundancy/high-availability not backup. See Preventing Catastrophic Data Loss

szlevi wrote:
NetGear has to maintain an existing feature set and continue support for devices released as early as 2008. There are challenges in doing this and they do a good job of keeping things up to date and fixing problems where they arise. First, they are maintaining waaaay more back - any old X6 had the same fugly UI like this one.

The X6 may have the same UI but it certainly doesn't have the same feature set. The new ARM platform (Duo v2, NV+ v2) has a new UI but at least for now has quite a limited feature set.

On the x86 boxes I'd rather an old UI that works well than a new UI released before it's ready or with a reduced feature set. Rewriting a UI is a lot of work. There's a whole lot of code that has to be rewritten, extensive testing required etc.

szlevi wrote:
Second, Netgear are making money hand over fist on this ReadNAS product-line, it's been widely reported last year that Netgear have captured the #1 position in the market of NAS systems under $5k and they are #4 in the market between $5k and $25k.

I would also like them to pour more money into development. I don't know what they are spending on it, but one would presume that they would be increasing spending as the ReadyNAS line diversifies and sales improve.

szlevi wrote:
Third, they already differentiate between Ultra and Pro though it is, once again, done in the laziest, most cheap@ss manner: they simply disable features in Ultra... pathetic.

Development, support etc. costs money. Believe it or not, if you have a feature e.g. VLAN, some people who don't know what they're doing will enable it and lose access to their NAS. So providing an option for users with the feature set they need and removing unnecessary features that will just confuse them and cause problems is a good way to go. They can pass the savings onto the consumer. Those who need the business feature set can pay for it.

szlevi wrote:
Summa summarum: nothing holds Netgear back from splitting the code base

Almost certainly, the code base has already split. There are features added for x86 that have not been added for Sparc (e.g. new add-ons menu for one thing which if it was going to be added to Sparc one would've expected it to be added by now). There are plenty of differences between Sparc and x86, visible from the UI, the GPL (http://www.readynas.com/gpl) etc.

szlevi wrote:
Btw some have had success installing Solaris on their ReadyNAS Pro boxes (see a report here:http://www.readynas.com/forum/viewtopic.php?f=19&t=23290&start=15#p316597). However note this is completely unsupported and voids the warranty of the ReadyNAS. Exactly. And that's just beyond the fact that for $800-900 I don't expect I need to install and maintain my own distro.

Well you don't need to install it and it's not recommended as the ReadyNAS firmware is a much better option. With the feature set, particularly things like X-RAID2, the RAIDiator firmware is the best OS for the device. I was just saying that if you know how it is something you can do.

I'm having a similar problem here and although the rename fixes it temporarily it breaks on reboot. Sounds like .20 radiator has been in beta a long time - any news on when this will be GA?

Regards,

James