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Forum Discussion
Keligh
May 24, 2017Tutor
"Err: could not properly extract"
Hi, When I logged in the admin frontview interface, I was signaled an available update to 6.7.3 (currently running in 6.7.1). I accepted, download finished and it proposed a reboot. I accept...
- May 25, 2017
For USB Boot Recovery one would need to rename the standard OS6 firmware to RAIDiator-x86-something and put it on the 4.2.x USB Boot Recovery key. USB Boot Recovery with 6.7.3 would not have helped here.
It looks like your volume is mounted read-only. Is your backup up to date?
Edit:
USB Boot Recovery with ReadyNAS OS 6.7.4 which is now available! would have helped thoguh with legacy systems there is the risk that a side effect can be run into when you do USB Boot Recovery that requires a manual fix. If your system has already been fixed I would still suggest updating to 6.7.4 normally using the web admin GUI.
Keligh
May 24, 2017Tutor
NAS cannot boot properly anymore (since at every boot, it begins with "updating FW" etc etc ... :(
How can I check those logs ? tech support mode ?
jak0lantash
May 24, 2017Mentor
OK.
Unless you know how to use Tech Support mode, it's not something that's self explanatory and can be destructive if you try random things.
You could try to boot in Volume Read Only mode via the Boot Menu.
If still no luck, you could try an OS Reinstall via the Boot Menu.
- KelighMay 24, 2017Tutor
Don't know what is "volume readonly mode", but try os reinstall, but begins with ...updating firmware and ends "retry startup" ... :(
(so quite same thing as normal boot)
- jak0lantashMay 24, 2017Mentor
Maybe something went wrong when writing the firmware to the Flash. You can try that:
https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
- KelighMay 24, 2017Tutor
Thanks again for your answers.
However, It seems I cannot start the "USB recovery mode". I followed the instruction to create the usb key to the letter, with 2 differents usb keys.
But to start the usb recovery mode, the page indicate a "Ok" button, and I don't think I have that on my Ultra 6 :(
It must do "something" because in that case the NAS doesn't boot, it stays at "ReadyNAS" phase on the LCD screen
Am I missing something ?
Also, about tech support mode. From my understanding, it only loads basic kernel and a telnet access => If I'm careful and know where the logs are located (I googled but to no avail :( ) I could at least consult the logs and have information on why it's happening. Could you please give me the log location in the NAS System ?
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