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Forum Discussion
FloodlightMedia
Nov 25, 2016Aspirant
Explorer crashing when searching and naming folders on mapped drives in Win10
Hi, Our office has recently noticed a problem with Windows Explorer crashing a lot when people on Windows 10 Anniversary Edition computers try to search or create/rename a folder on a mapped driv...
- Dec 10, 2016
It appears that an OS Reinstall has resolved the crashing issue, as far as we can tell. It was likely linked to the problem with data not getting deleted.
steveoelliott
Nov 26, 2016Luminary
I would almost certainly say this was a client / OS specific issue.
My suggestion would be to prove that this ONLY happens on the Windows 10 machines and delve further from there. This likely affects file sharing irrespective of the server platform and you may find a wealth of information / troubleshooting advice on Google once you can be sure this is Windows 10 specific.
Lastly things like antivirus, firewalls etc can have an impact, have you disabled them? You could make one machine the test bed and take everything off it and see if the issue persists.
These things can be painful to identify...
FloodlightMedia
Nov 27, 2016Aspirant
Yeah, I did a bit of elimination with antivirus and everything. It didn't seem to change anything. I'll have more opportunity to try later this week.
After finding out that it's possible to instantly move files on NAS through Explorer (20TB is a lot do via a 'cut and paste' network move :p ), I'll be trying that first to simplify the depth of the folder structure.
- FramerVNov 28, 2016NETGEAR Employee Retired
Hi FloodlightMedia,
Thanks for the updates.
Please feel free to inform us through this post also.
Regards,
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