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Forum Discussion

peter_jansen's avatar
peter_jansen
Aspirant
Oct 04, 2011

Factory Default NV+

Hi,
How long does it take to factory default an NV+?
I started the factory default process (after replacing 4 disks of 750GB with 4 disks of 2000GB),
the LED displays: Factory Default, Please wait....

with no other lights blinking (except for the Power button).

How long should I wait before getting worried?

Thanks

Peter

4 Replies

Replies have been turned off for this discussion
  • After performing a factory reset by holding down the reset button for 30 secs., check if you can detect the nas in the raidar. Once detected, just click on setup and proceed from there.
  • Hi
    Thanks for quick reply. NAS does not appear in Raidar :-(
    Any advice?
    Thnks
    Peter
  • Update on this issue. I have interupted factory reset.
    Started checking drivers: Seagate ST32000641AS.
    Connect to PC with SATA and run Seagate Seatools for Windows. 1 (one) drive is not found with this tool, other 3 drivers show OK on
    tests (Smart Check, Short DST, Short Generic).
    Is it possible the factory reset dit not work because one of the drives is not working?

    Thanks

    Peter Jansen
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    A dead drive not working would be the explanation for your factory reset not working.

    It'd be best if you could run long SeaTools tests on your good 3 drives that show O.K., but it should work fine if you factory reset with just those drives in place.

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