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jofred's avatar
jofred
Aspirant
Oct 16, 2015
Solved

firmware 6.4.0 is not installed

Hi,

 

I have tried to update to firmware 6.4.0, but de new firmware is not installed. The internet installation as well as the offline installation started with the upload of the software and ended with the rebooting of my RN10200.

However after my RN10200 is available, the firmware is still at the version 6.2.5.

 

In the past days I have followed this procedure several times, but not with success!!!

 

Did someone have the same problem and better a solution?

12 Replies

Replies have been turned off for this discussion
  • it is normal for the nas to reboot after the firmware install

     

    just wait while the nas is rebooting

     

    access the admin page via radar or refresh the webpage, clear the cache of browser

     

     

     

     

  • Further issues include the inability to shutdown. The email alert starting a shutdown is in progress is sent but the power stays on. All services are inaccessible across the network and am not able to log in to front view.

    Pulling the power cable is the only solution. What a debacle.
    • EnLa's avatar
      EnLa
      Aspirant

      Updating from FW 6.2.4 to FW 6.4 does not work for me either.

      The workaround provided on the support side does not work for this unit. The initrd.log shows exactly the same checksum error as before.

      I would opt for not marking this issue as resolved.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello EnLa,

         

        Welcome to the community!

         

        Please continued with your support case 25981331 as it appears needs to be escalated since work around mentioned by BrianL did not work.

         

        Regards,

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