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Forum Discussion
RNASguy
Aug 22, 2012Luminary
Firmware upgrade fail #19255699
Had a fail when I attempted to update firmware from 4.1.8 to 4.1.9 as follows: Issue with Firmware update for: ReadyNAS Duo serial # 24M3037701D1A This chassis was replaced on March 21, 2012 unde...
mdgm-ntgr
Aug 23, 2012NETGEAR Employee Retired
Please download a free program called PuTTy (http://www.chiark.greenend.org.uk/~sgtatham/putty/) and try to telnet to the NAS and check to see if you get a login prompt (you won't know the credentials but support will for when they remotely login). Seeing you can't see the NAS in RAIDar it would be a good idea to check to do this, just to make sure the telnet service is started and accessible over your network.
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