NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MathemAddicts's avatar
Jan 11, 2016

First time install of ReadyNAS 316 and having a couple issues

I just received my ReadyNAS 316 and two 6 TB Western Digital Red drives.  I followed the installation guide perfectly so far, but I am stumped at the moment.  I turned on the unit for the first time (yes, the brand new HDs are installed) and the 316 display is cycling between "Resync data ; ###%" (where ### is actually increasing numbers) and the IP address.  

 

Question #1: What is this resync doing?

 

Question #2: When I create a ReadyCloud account, the initial install asks me to press OK on the front of the 316 to "secure the ReadyNAS on the network".  However, I have tried this many times and nothing happens!  Is this because it is stilling "resyncing" (whatever that means)?

9 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    1. Syncing the disks sector by sector to setup the RAID.

    2. Pressing the O.K. button is to confirm that you have physical access to the box. Once that is clicked the ReadyCLOUD account should be linked with your box.

    • MathemAddicts's avatar
      MathemAddicts
      Tutor

      Thank you for your reply.  So that takes care of #1, but #2 is an issue.  The OK button on the front panel of my 316 is lit up (light purple) along with the direction arrow/ring around it and the NETGEAR logo; however, when I touch "OK" nothing happens (the LED on the ReadyNAS 316 says "Touch OK", but no matter how often I touch it, nothing happens).  Am I missing something fundamental here?

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Which firmware is the unit running?

        Perhaps try again once the sync completes?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More