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pgjscottieuk's avatar
Jul 27, 2019
Solved

fixup exception + 5 Readynas 516

Can anyone help could not access my readynas 516 and there was the message fixup exeption + 5 on the front door screen

could not access the unit from a browser at all it would not power down on the fourth push of the on button so pushed

and held pushed unit shut down i then rebooted and all was back to normal i have looked everywhere to find out what the fixup

message means but could not find anything

One small pointer was towards permissions so i reset those any help clarifying this onscreen message wouild be appreciated

  • StephenB's avatar
    StephenB
    Aug 01, 2019

    pgjscottieuk wrote:

    It often pays to be on the cautious side even with a back up 20TB is a lot of syncing


    True - which is why I mentioned it.  Though the odds of something going wrong in a migration from RN516->RN526 are pretty small.

     

    But if you have a spare disk handy, it doesn't take long to upgrade the firmware in the RN526 flash first.

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  • Retired_Member's avatar
    Retired_Member

    Hi pgjscottieuk, this seems to be related to memory page faults and how the linux kernel is handling them. In a nutshell, try testing the RAM to see, whether it might be faulty hardwarewise.

    Here is is a link to an article describing in detail how the linux kernel is dealing with page faults and involves fixup exceptions related to this. Once you opened the following link search for "fixup" on the webpage to see it in context.

    Kind regards

    https://www.halolinux.us/kernel-architecture/handling-of-page-faults.html

    • pgjscottieuk's avatar
      pgjscottieuk
      Guide

      Hi thank you for reply i need to look into how i do that but since then i have had two more messages

      After the first i could not shut down the nas it could not be accessed by browser or RaiDar would not shut down from 4 pushes of the on buttonhad to force shutdown by pressing on button and holding until nas shut down

      could not access nas from WOL function had to press start button nas booted up as normal then after about 45mins it went offline again showing another fault on the door panel as follows, pgtable_bad + 35

      Again could not access the nas anyway so had to force shut down holding the on button

      Tried once more same thing after about 45 mins nas went off line displaying another message as follows

      sched_rt_period_timer + 1FS

      Perhaps all of these mean somthing to someone Nas is in warranty until 17 Feb 2020