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Forum Discussion
nsne
Dec 01, 2016Virtuoso
"Format disk failed" – Unable to format new HDD
I just got a new 8TB drive and tried to add it to my ReadyNAS. Unfortunately, I'm getting the following error: "There was an error in volumes. Format Disk failed. The disk may be part of an activ...
mdgm-ntgr
Dec 01, 2016NETGEAR Employee Retired
Perhaps hook the disk up to your PC and wipe the partition table off it?
- nsneDec 01, 2016Virtuoso
Thanks, mdgm-ntgr. Wiped the GUID using diskpart but it'll be a while before I can test it. My 314 is currently resyncing with the old HDD back in.
Was worried I'd hit an expansion limit. Is that an issue with the RN314?
- mdgm-ntgrDec 01, 2016NETGEAR Employee Retired
No, you would not be running into an expansion limit. The expansion limits that affected e.g. RAIDiator-x86 4.2.x and RAIDiator-arm 5.3.x do not affect OS6 systems.
Which firmware are you running? There have been improvements in support for high capacity disks over time.
- nsneDec 01, 2016Virtuoso
I'm running 6.6.0, so this inability to format is probably due to the GUID. I should know by tomorrow morning after the resync.
- nsneDec 01, 2016Virtuoso
Well, the ReadyNAS finished resyncing and I added the clean HDD to it. But unfortunately I'm still getting the same error.
Can I reboot the NAS while it's still in "degraded" status and try again?
- StephenBDec 02, 2016Guru - Experienced User
You can reboot the NAS, even though the volume is degraded.
If you use the NAS for primary storage (as opposed to backup) you might want to update your NAS backup. Or make one if you don't have one.
- nsneDec 25, 2016Virtuoso
Almost one month later, following a factory reset and mutiple disk wipes and tests, I'm still getting the same error message for this 8TB HDD.
At my wit's end. The drive passes all tests and functions just fine. It's only my 314 that seems to have an issue with it.
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