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Forum Discussion
pasan
Feb 20, 2017Aspirant
FTP user authenticated access issues - Error code 15002040001
I have enabled FTP access on 2 of my file shares with access permissions Everyone, admin +RW. My understanding is this will allow only authenticated users to access the shares via FTP. How...
- Mar 03, 2017
Checked the logs, the only clue found is the error log "cannot enable dlna when no volume exists", I am thinking if there are some settings about ReadyDLNA block the operation. Can you try disable ReadyDLNA firstly ? Then try to edit FTP settings.
pasan
Feb 22, 2017Aspirant
Hi FramerV,
I have emailed my system logs as per the linked instructions.
Hope the subject matter expert can explain the cause of this issue and a solution that won't involve resetting the ReadyNAS and deleting all data on it.
Thanks.
FramerV
Feb 25, 2017NETGEAR Employee Retired
Hi pasan,
Let me have it checked.
Regards,
- pasanFeb 28, 2017Aspirant
Hi FramerV, any updates after checking my logs?
- Ki_Adi_MundiMar 03, 2017NETGEAR Expert
Checked the logs, the only clue found is the error log "cannot enable dlna when no volume exists", I am thinking if there are some settings about ReadyDLNA block the operation. Can you try disable ReadyDLNA firstly ? Then try to edit FTP settings.
- pasanMar 06, 2017Aspirant
Ki_Adi_Mundi, after I disabled ReadyDLNA I was able to change the FTP server global settings Authentication to User. But then I was greeted with the same error when I tired to enable ReadyDLNA back again in global settings. However, I was able to go back to the Shares and enable DLNA from the Share settings. It seems there is a bug in the firmware that makes FTP and ReadyDLNA not play together nicely. Hopefully you can fix this in a future firmware update. How do I log a bug report? Thank you.
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