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Forum Discussion

doubleos's avatar
Oct 05, 2017
Solved

How do I stop an automatic firmware update on boot for ReadyNAS 516?

I am presently running OS 6.6.1 on a ReadyNAS 516.  I receive a message when I connect to the web portal that 6.8.1 has been downloaded to my ReadyNAS and will be installed (update my machine) on boot.  I did not request the download of the firmware and I don't want it to apply.  I am very conservative in the first place about updating the firmware, in the second place I will need to rebuild Virtualbox which I use all the time (why can't ReadyNAS build with it so it could be offered as an application like some other NAS vendors).  Can I stop this unrequested update?  Can I stop this from happening in the future?  Does anyone know to which Debian 6.8.1 is equivalent?

Thank you in advance for your help!


  • doubleos wrote:

    Does anyone know to which Debian 6.8.1 is equivalent?


    We're using Debian Jessie.

    If you're comfortable with SSH you can remove the firmware update download from the backend

    # cat /etc/.flash_update

    Will tell you where the downloaded firmware is. You could remove that file and remove /etc/.flash_update file

    # rm /etc/.flash_update

    This will stop the update from being installed on the next boot.


    As Marty_M said we don't automatically update the firmware. There's always a popup that has to be agreed to before it's downloaded. I have several ReadyNAS including multiple 516 units and have always ahd to confirm I want to install an upgrade before downloading it.

     

7 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello doubleos,

     
    It does appear you would like to verify if there is a setting to disable the automatic firmware update of NAS. There is no setting on the admin page to disable the automatic update, as for script or command to disable it through the backend we do not have that since support does not recommend accessing and changing the setting on the backend since that may or will may void the warranty of the device. If you are familiar with SSH/telnet access and linux command we can wait for any recommendations from community member that might gone through the same concern but it will be on your own risk.

     

    As long as the NAS is connected to a network that has internet access it will try to automatically detect if there is a new firmware available however there is always pop up confirmation where it will ask to continue with the update or cancel it. If you do not wish to proceed with the update you could always cancel it.
     
    Regards,
    Marty_M 
    NETGEAR Community Team

    • doubleos's avatar
      doubleos
      Guide

      Hi Marty_M,

      Thank you for your feedback, but you are actually incorrect about my case.  I am very familiar with the pop-up confirmation choice.  I did not accept the update, it was automatically uploaded to my machine.  I just started getting a message that as soon as I reboot I will get updated.  Because I update the kernel, I also make the choice when I am ready for firmware updates.  In fact, I was wondering if this was a new NetGear "feature" because of security updates.  I don't appreciate this choice being taken away from me.

      thank you,

      Lewis

      • Marty_M's avatar
        Marty_M
        NETGEAR Employee Retired

        Hello doubleos,

         

        The automatic update is not a new feature of the latest firmware. The design of the NAS is to always ask confirmation if you want to proceed or cancel the upgrade. I would like to verify what part of the statement where mentioned     

         
        Regards,
        Marty_M 
        NETGEAR Community Team

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    doubleos wrote:

    Does anyone know to which Debian 6.8.1 is equivalent?


    We're using Debian Jessie.

    If you're comfortable with SSH you can remove the firmware update download from the backend

    # cat /etc/.flash_update

    Will tell you where the downloaded firmware is. You could remove that file and remove /etc/.flash_update file

    # rm /etc/.flash_update

    This will stop the update from being installed on the next boot.


    As Marty_M said we don't automatically update the firmware. There's always a popup that has to be agreed to before it's downloaded. I have several ReadyNAS including multiple 516 units and have always ahd to confirm I want to install an upgrade before downloading it.

     

    • Sandshark's avatar
      Sandshark
      Sensei

      I have accidently pressed the button to download an update because it appeared over something else that I was intending to click.  I suspect the same happened to you.   But you have been given instructions on how to keep the update from being installed.  Just remember in the future that every time you load the admin page or re-load it using your browser's refresh button the pop-up will appear and wait for it before you try to do anything else. 

      • doubleos's avatar
        doubleos
        Guide

        ok, Marty_M, mdgm and Sandshark, thank you for your help on stopping the upgrade.  I guess I'll have to accept Sandshark's explanation that I accidentally accepted.  But yes, mdgm, I am comfortable with ssh and thank you again for enabling Vt-x for me previously. 

        Lewis

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