NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bubu's avatar
bubu
Aspirant
Oct 17, 2015
Solved

Issues since 6.4.0 upgrade on RN516

Hi

 

I have big issues since upgrade in 6.4.0 on my RN516 :

 

- External USB if connect freeze NAS on startup

- Root disk space is 90%

- can't unistall application

 

then really not stability since 6,4,0 Smiley triste

 

need help or new update.

 

Thank you :)

10 Replies

Replies have been turned off for this discussion
  • Yes, me too.  Yesterday (10/17/15) I did, via front view, an update to 6.4.0 on my two 516 boxes.  One came back OK, the other just sat there for 10 hrs saying Booting... on the panel.

     

    Of course I had no front view access, but RAIDar saw the box, and reported management off line.  Diag via Raidar showed no problems.  Folder shares could be seen via WIn file explorer, but could not write or read any data off the box.  Could not resart via RAIDar, could not restart via front panel switch, finially (Painfully) I just killed the power to the box.

     

    Powered back up into the boot menu, and enabled the tech support option

     

    Currently working with support, and will report back here when we know more.

     

    One thing of note on the 6.4.0 update, from the release notes:

     

    Deployment Notes / Limitations:

     

    (snipped)

     

    8: When initially upgrading your ReadyNAS to 6.4.0, a quota scan takes place during boot. This may cause the unit to take some time to do a scan, depending on your volume usage. Allow some time when restarting your ReadyNAS for the first time after upgrading.

     

    bj

     

    PS: one other point.  When it sat there stuck in Booting... and I could not get it to respond to restart, the drive lights were all blue and steady.  The fact that there was no drive activity indicated to me that in spite of there being 14TB of stuff on the thing, it was not doing the afore mentioned quota scan. 

    • bubu's avatar
      bubu
      Aspirant

      Hi

       

      I contacted Netgear Support : they solved my problems on RN516 since 6.4.0 update. :)

       

      Then do the same contact them :)

      • RNASguy's avatar
        RNASguy
        Luminary

        Glad it worked out for you.

         

        But, what did they do to fix your box.

         

        bc

  • if u have backup then do a factory reset

     

    disable snapshots

     

     

    • bubu's avatar
      bubu
      Aspirant

      Do to last problem I do not have recent backup :(

       

      • bubu's avatar
        bubu
        Aspirant

        And since this morning I reboot my NAS it is not possible to access it (admin, smb or ssh) :(

         

        all usb devices are not connected :(

         

        very crasy this new firmware :(

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More