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Forum Discussion
Humper
Jun 21, 2016Aspirant
Issues since move fron ReadyCloud to MyNetgear migration
Since Migrating to the MyNetGear account, 2 things have happenned, using ReadyCloud. 1) the 'Admin Page' Link no Longer works. It Always says "the Admin page can only be accessed when you are on the...
- Jul 27, 2016
Hello Humper,
Yes, enter the Hotmail account after clicking Leave to remove Virginmedia account. I asked if you have Home folder for HumperNAS because clicking Leave will delete its Home folder so it will lose its contents too.
Regards,
Humper
Jun 22, 2016Aspirant
Hi JennC
the Model Number Is RN10200.
the Firmware is 6.5.0
I log into ReadyCloud.netgear.com using my Email address of my MyNetGear account, Should I be able to see any references to the Username which is on the Admin Page > Cloud Tabs settings?
Also, I have noticed that my MyNetgear Account doesnto have any registered products. When I try To 'Register a Product', upon entering The Serial number it says "This Serial number has been already registered online". When I put in The Date of Purchase, it says "Invalid Manufacture date"
Could this be anything to do with it?
Why does it work when I use the android app (readycloud)?
Many thanks
Andrew,
JennC
Jun 22, 2016NETGEAR Employee Retired
Hello Humper,
In the admin page under Cloud, you will see ReadyCloud, it should show "Signed in as" followed by the myNetgear account that you have registered it with. I am not sure if you did this before, if you have enabled this ReadyCloud before then you must have home shares for the ReadyCloud user/s, please make sure you backup the home shares, or should I say make sure to always have full backup.
Regards,
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