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Forum Discussion
bjefferys_maxit
Jun 12, 2018Aspirant
License Key Activation Reset
First let me start by saying your phone support is the worst I have ever dealt with in my 25 years in IT consulting. I have never had so many run arounds and queue transfers from being 2nd in a queu...
- Jun 15, 2018
Hi bjefferys_maxit,,
The license key has now been reset. You can now re-use it.
Regards,
JohnCM_S
Jun 19, 2018NETGEAR Employee Retired
Hi bjefferys_maxit,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- bjefferys_maxitJun 19, 2018Aspirant
They are now reactivated. Thank you.
- ReadyNASCamUserJun 19, 2018Aspirant
Hi everyone - My ReadyNAS did a factory reset on accident and I need to have my readynas surveillance license reset so I can re-activate it on the ReadyNAS. Can someone please help and reset it for me so I can get my cameras back online?
Thank you!
- mdgm-ntgrJun 19, 2018NETGEAR Employee RetiredHow did you do that accidentally? The procedure for a factory reset is sufficiently different to that for other things that it shouldn’t be possible to do it accidentally.
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