NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
License Key Activation Reset
First let me start by saying your phone support is the worst I have ever dealt with in my 25 years in IT consulting. I have never had so many run arounds and queue transfers from being 2nd in a queu...
Hi bjefferys_maxit,,
The license key has now been reset. You can now re-use it.
Regards,
They are now reactivated. Thank you.
Hi everyone - My ReadyNAS did a factory reset on accident and I need to have my readynas surveillance license reset so I can re-activate it on the ReadyNAS. Can someone please help and reset it for me so I can get my cameras back online?
Thank you!
- How did you do that accidentally? The procedure for a factory reset is sufficiently different to that for other things that it shouldn’t be possible to do it accidentally.
Not entirely sure - I downloaded the latest firmware that it said was available and it applied it and said it was going to reboot and when it rebooted my installed Surveilance app was missing and so I re-installed that and tried to activate my 4 camera license again and it said its already in use so I'm needing a reset done on my license.
ReadyNASCamUser wrote:
Not entirely sure - I downloaded the latest firmware that it said was available and it applied it and said it was going to reboot and when it rebooted my installed Surveilance app was missing and so I re-installed that and tried to activate my 4 camera license again and it said its already in use so I'm needing a reset done on my license.
A factory reset would have destroyed all your data. So if you just lost the Surveillance app, then it was definitely something else.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
