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Forum Discussion
Buildster
Apr 07, 2020Aspirant
Link MyNETGEAR account with a ReadyCLOUD account
Hi all,
I created an account on the ReadyNAS Admin page - Accounts - Users
Now that user needs access to the shared folder via ReadyCLOUD.
How do I create a cloud account for that user?
Regards,
11 Replies
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- Marc_VNETGEAR Employee Retired
The account you have created is a local user account which ReadyNAS uses when accessing the data locally. A ReadyCloud account is different, you will have to create or own a MyNETGEAR account.
If you have your device registered online, you can use that account to use ReadyCloud or if you have to create an account first, you can go to this link or my.netgear.com to create one.
After that you can use the account to turn on the ReadyCloud service.
HTH
Regards
- BuildsterAspirant
The accounts has been created but when a user logs in he gets the message that no device is discovered.
(Please see the screenshot attached)
Thanks.
- JohnCM_SNETGEAR Employee Retired
Hi Buildster,
You need to invite that user to access the shared folder through ReadyCLOUD. To invite the cloud user, you will need to login to https:readycloud.netgear.com using ReadyCLOUD admin account (This is the account that you use in joining the NAS to ReadyCLOUD). After logging in, you can hover the mouse to the shared folder then click the icon with the '+' symbol.
You may also check this article for detailed steps.
Regards,
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