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Buildster's avatar
Buildster
Aspirant
Apr 07, 2020

Link MyNETGEAR account with a ReadyCLOUD account

Hi all, 

 

I created an account on the ReadyNAS Admin page - Accounts - Users

Now that user needs access to the shared folder via ReadyCLOUD. 

How do I create a cloud account for that user?

 

Regards,

11 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Buildster

     

    The account you have created is a local user account which  ReadyNAS uses when accessing the data locally. A ReadyCloud account is different, you will have to create or own a MyNETGEAR account.

     

    If you have your device registered online, you can use that account to use ReadyCloud or if you have to create an account first, you can go to this link or my.netgear.com to create one.

     

    After that you can use the account to turn on the ReadyCloud service.

     

    HTH

     

    Regards

    • Buildster's avatar
      Buildster
      Aspirant

      Marc_V 

      The accounts has been created but when a user logs in he gets the message that no device is discovered. 

      (Please see the screenshot attached)

       

      Thanks. 

       

      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired

        Hi Buildster,

         

        You need to invite that user to access the shared folder through ReadyCLOUD. To invite the cloud user, you will need to login to https:readycloud.netgear.com using ReadyCLOUD admin account (This is the account that you use in joining the NAS to ReadyCLOUD). After logging in, you can hover the mouse to the shared folder then click the icon with the '+' symbol.

         

        You may also check this article for detailed steps.

         

        Regards,

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