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Forum Discussion
Lost all disks after firmware 6.9.4 upgrade
Shortly after upgrading to firmware 6.9.4 I lost the data volume and all four disks are marked red. There's an alarm saying "Remove inactive volumes to use the disk. Disk #1,2,3,4."
I have a ba...
UnknownAXHF wrote:
I have a feeling it may be related to 6.9.4, as I upgraded the other day and I've had the same issue as you.
Generally speaking, there are quite a few posts reporting it after a firmware update (not necessarily 6.9.4). I'm not convinced the update itself is the cause - it's also quite possible that some checking that is done post-update (or even during the reboot) is uncovering a latent issue that was actually there before. Most people only reboot their NAS after an update.
It would be good if Netgear provided more information on the causes, and looked into prevention or repair of the more common ones. This issue happens much too often.
toresetre or UnknownAXHF，
Could do you please enable secure diagnostic on NAS admin GUI and PM me 5 digit number?
Let me remote access to check what problem happen?
RAIDar Secure diagnostic
https://kb.netgear.com/27391/ReadyNAS-RAIDar-6-0
or enable secure diagnostic in NAS admin GUI =>System=>Settings=>Support
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