NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Lost all disks after firmware 6.9.4 upgrade
Shortly after upgrading to firmware 6.9.4 I lost the data volume and all four disks are marked red. There's an alarm saying "Remove inactive volumes to use the disk. Disk #1,2,3,4."
I have a ba...
Morning,
Did anyone find out why this happend? as I've just upgrade to the latest version 6.9.5 and I've just experienced the same error message "please remove inactive disks" and when removing all disks from the system the admin console still thinks the disks are still connected and the same applies on the unit it still thinks drives 2 & 3 are plugged in as the lights are showing for disks 2 & 3.
Thanks
The disks are of course still connected, but the data volume can't be mounted.
One option is to engage paid support (my.netgear.com).
Thank you for the quick reply, I have now resolved the issue, disk 2 was faulty of a RAID 5 setup, so I have removed this drive, reformatted the remaining 2 and started from scratch again, once I have replaced the faulty drive with a new one I shall copy the data across again.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
