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Forum Discussion
toresetre
Sep 18, 2018Aspirant
Lost all disks after firmware 6.9.4 upgrade
Shortly after upgrading to firmware 6.9.4 I lost the data volume and all four disks are marked red. There's an alarm saying "Remove inactive volumes to use the disk. Disk #1,2,3,4."
I have a ba...
StephenB
Feb 17, 2019Guru - Experienced User
The disks are of course still connected, but the data volume can't be mounted.
One option is to engage paid support (my.netgear.com).
Mr_EdAthon
Feb 17, 2019Tutor
Thank you for the quick reply, I have now resolved the issue, disk 2 was faulty of a RAID 5 setup, so I have removed this drive, reformatted the remaining 2 and started from scratch again, once I have replaced the faulty drive with a new one I shall copy the data across again.
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