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Forum Discussion
CDStoneley
Jun 08, 2017Aspirant
'Management service is offline' after 6.7.4 upgrade
I inadvertantly kicked off the firmware update to 6.7.4, and now although my RN314 has rebooted, and the display cycles between displaying ReadyNAS 314 6.7.4 and displaying the current state...
- Jun 09, 2017
You may have run into an issue fixed by 6.7.5 Beta 1
You could download the firmware update and install it via https://ip.address.of.nas/fwbroker
mdgm-ntgr
Jun 09, 2017NETGEAR Employee Retired
You may have run into an issue fixed by 6.7.5 Beta 1
You could download the firmware update and install it via https://ip.address.of.nas/fwbroker
nativevml
Jun 21, 2017Aspirant
Hi There,
first timer here so apologies for the terminology, I have a RN 2120v2 with FW: 6.7.4,
the status is Management service is offline, my drives are healthy and I can browse the shares and the diagnostics doesn't show any errors whatsoever.
I have critical data on the drives so I cant afford a reset.
Please can you assist me?
Thanks in advance.
- StephenBJun 21, 2017Guru - Experienced User
nativevml wrote:
I have critical data on the drives so I cant afford a reset.
Then the first step is to back that data up right away.
After that, likely the fastest way to get this resolved is to use paid netgear support (my.netgear.com). There is a per-incident support option that gets you one hour of support time.
Does https://nas-ip-address/fwbroker respond? Use the real NAS IP of course.
- nativevmlJun 22, 2017Aspirant
Hey Stephen,
yes that does respond.
- StephenBJun 22, 2017Guru - Experienced User
nativevml wrote:
yes that does respond.
Good. Try installing 6.7.5 using that interface. There are some fixes that might apply (though it is not guaranteed) https://kb.netgear.com/000038857/ReadyNAS-OS-6-Software-Version-6-7-5
Unzip the download, and only install the img file.
- laithabdulJun 29, 2017Aspirant
Hi
after used https://ip-readynas/fwbroker
i get this message
ERROR 6001010006
Couldn't resolve host name- StephenBJun 29, 2017Guru - Experienced User
Where are you seeing this message?
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