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Forum Discussion

Tonypu1's avatar
Tonypu1
Aspirant
Aug 24, 2018
Solved

Management Service is Offline after installing 6.9.3 upgrade

Hi all After updating the firmware to the lateset update I bet the below: No access to the admin page or folders on the drives. Can't download logs etc. Any help would be appriciated   Tony...
ReadyNAS OS 6 on Legacy models
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Aug 24, 2018

    It looks like an app was doing that, possibly Plex or some other app on the system. It would be up to the app developer to store their files in the appropriate location. Assuming it's a bug perhaps an app update would resolve it.

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Aug 24, 2018

Is the Management Service still offline?

 

Is your NAS connected to the internet (i.e. able to download patches)?

  • Tonypu1's avatar
    Tonypu1
    Aspirant
    Aug 24, 2018

    Yes it is still offline and yes the nas is connected to the internet.

     

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired
      Aug 24, 2018

      Your 4GB root volume was filled with lots of chunk m4s files. Rebooting now.

       

      Perhaps update your apps such as Plex to the latest version.

      • Tonypu1's avatar
        Tonypu1
        Aspirant
        Aug 24, 2018

        What is a m4s file?

         

        How in the future can I make sure my 4G root volume has enough space on it?

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