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Migrating From Windows Home Server: Questions
I have been a Windows Home Server user since circa 2007 with a HP MediaSmart Multimedia Server and later a HP DataVault Server. The nice thing about both of these is the console software was very tr...
TheDoctor165 wrote:
If I have share folder "bu" that backs up all backups nightly and a subfolder under "bu" called "buimages" can I set up a snapshot schedule that both saves the entire "bu" share nightly, but also the "buimages" weekly?
No. Snapshots apply to the BTRFS subvolume, and the "bu" share is the relevant subvolume. So if you want a different snapshot schedule for the buimages folder it needs to be it's own independent share.
However, if buimages is only updated weekly, you can use a daily snapshot schedule. Snapshot space only grows when files in the main share change, so if the images are updated weekly, the snapshot space needed for those images will also grow weekly. For your specific use case, the snapshot space for images grows when Microsoft Backup deletes the current backup.
Hello TheDoctor165,
Then NAS is an Network Attach Storage device it is not total a backup solution, for your critical data it would be best if you have 3rd party backup or offsite backup. Most of the feature you have mentioned is also available on the NAS, for more information about the feature and functions of the NAS you may visit this link.
Also since you've just recently purchase the NAS it does have a support warranty, for real time support you may contact Netgear support here.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
For any interested.... I thought I would update Marty_M's repsonse with my Tech Support Experience, since he referred me to Netgear tech support and I thought the 90 days of support was pretty good. I wanted to generate a series of questions and ask them all at once, so I spent my free time during the last month "playing" with the admin software. Here is what I got from tech support today:
I called at 10:30a (they advertise 24 hour tech support). The hold time was "greater than one hour"; after twenty minutes, I was disconnected. Spent the next three hours trying to reconnect to tech support.
Finally, around 1:30p got through to tech support again to hear a wait of "greater than one hour". This time I did not get disconnected. After 1 hour and 5 minutes, my call was answered by a harried sounding man with a heavy accent who had a hard time understanding what I was saying and I had a difficult time understanding what he was saying. I had a series of questions that were basic on how to use the ReadyNAS admin software and for every question I asked, I was put on hold, while he checked on the answer??? WHAT???? After a half a day trying to contact tech support I can't even get someone who knows this stuff??? Five basic questions like where are the settings to change the frequency of snapshots... took an hour and a half to answer as I kept being put on hold while he clearly was asking someone else!
In contrast, HP's tech support of their products has always been outstanding. Sometimes their phone system is hard to navigate, but once you get someone in the right department, that person knows his/her stuff.
VERY DISAPPOINTED :(
Hello TheDoctor165,
I do understand the frustration, If you have questions or concerns you may always raise it here however it will take few exchanges before we can reach coclusion. For real time support you may always contact our phone support line since the NAS is still under its warranties and hopefully this time you could reach support person more familiar with the device.
Regards,
Marty_M
NETGEAR Community TeamHi.. thanx... i think you misunderstand... I think the forums community is great. It is the live support by phone that I was complaining about. 4+ hours to get through... only to reach someone that did not know the system (despite a long phone menu that is suppose to get you to someone who does know the system)? Also, 90 minutes to get 5 basic questions answered,.... between language challenges and having to run off to someone to get the answer to each question, ugh. 90 Days for free live support is worthless with that kind of support! I would have done better to just come back to the forums to ask my questions... on top of that... at least one of his answers were wrong. I wanted to know how to stream multimedia files and he said that the ReadyNAS has no native capability to do that... He refered me to Plex.tv. However, I have more recently discovered that ReadyNAS has both an ITunes server that can be configured and something called ReadyDNLA or something like that. A total loss of half a business work day!
Hello TheDoctor165,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
Hello TheDoctor165,
We understand you frustrations, you may raise any questions or concern about the functions and features of the NAS on appropriate board and our community members and moderators will try to address the concerns.
Regards,
Marty_M
NETGEAR Community TeamHello TheDoctor165,
I am not sure if there is someone from the community that could assists us about the script. As for backup we have the built backup feature of the NAS, there are also 3rd party backup software available out there but they will just use the NAS as destination of the backup.
Regards,
Marty_M
NETGEAR Community Team
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