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Forum Discussion
usersar
Jul 26, 2018Aspirant
msmtp authentication method auth plain
I encountered an error when trying to configure mail notifications: errormsg = 'the server does not support the LOGIN authentication method' exitcode = EX_UNAVAILABLE. I use my personal mail server u...
Retired_Member
Jul 26, 2018If not already done, after downloading the logs you might want to check the following files in the zip-file:
msmtp.log
msmtp.queue.log
Don't feel bothered, if this does not help you further. Just my 2 cents. Good luck with fixing.
- usersarJul 26, 2018Aspirant
No file msmtp.queue.log. msmtp.log contains only the error specified in the topic. I use ssh to work with files and the system. This is more convenient than the web interface. P.S. I'm using the latest version of the ReadyNas system (6.9.3)
- StephenBJul 26, 2018Guru - Experienced User
usersar wrote:
No file msmtp.queue.log. msmtp.log contains only the error specified in the topic. I use ssh to work with files and the system.
Try downloading the log zip file from the web ui anyway, as it will extract/create some logs on the fly. If Netgear chimes in, they will want to see the full log zip (though you don't post it here).
- usersarJul 27, 2018Aspirant
Sorry, I accidentally pressed the "Mark as a solution" button. How can I cancel the "Mark as a solution" status? xD
Download logs - this is the first thing I did. There is no msmtp.queue.log file in the archive. The file msmtp.log contains only the lines with an error: Jul 24 15:55:31 host=mail.domain.local tls=off auth=on user=admin@domain.ru from=ng@domain.ru recipients=admin@domain.ru errormsg='the server does not support authentication method LOGIN' exitcode=EX_UNAVAILABLE. The DNS settings are correct, the address mail.domain.local resolves normally.
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