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Forum Discussion
Andrenalin
Sep 17, 2014Aspirant
My Device is Offline again :(
Hello i am not sure if this is the right place to post this,
but my readynas 102 has the device is offline issue again.... This time because there was a power blackout. I tried phone support, but i have no longer phone support so their only tip is to do the os reinstall or try another browser. Is there anyway that i can repair this issue my self, so i have not to bother a forum member to help me everytime that happens? I can Access via ssh and raidar looks fine as well and i can access via network. It is only the web interface that does not work.
I am not very happy with my device because i run into that issue some times before, so i would appreciate every tip how i can deal with this issue by my self.
Thank you a lot!
Andrenalin
but my readynas 102 has the device is offline issue again.... This time because there was a power blackout. I tried phone support, but i have no longer phone support so their only tip is to do the os reinstall or try another browser. Is there anyway that i can repair this issue my self, so i have not to bother a forum member to help me everytime that happens? I can Access via ssh and raidar looks fine as well and i can access via network. It is only the web interface that does not work.
I am not very happy with my device because i run into that issue some times before, so i would appreciate every tip how i can deal with this issue by my self.
Thank you a lot!
Andrenalin
25 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredYou would not get the "Device is Offline" error if apache had crashed.
What's the output of the following?:
# systemctl status readynasd - AndrenalinAspirantThank you i check the command promps tommorrow and i Post the results here
Sent from my Lumia 710 using Tapatalk - AndrenalinAspirantit seems that i get no output by systemctl status readynasd
- AndrenalinAspirant@xeltros
root@Andrenalins_nas:~# netstat -na |grep LISTEN |grep ':80\|:443'
tcp6 0 0 :::80 :::* LISTEN
tcp6 0 0 :::443 :::* LISTEN
root@Andrenalins_nas:~#
root@Andrenalins_nas:~# cat /etc/apache2/ports.conf
NameVirtualHost *:80
Listen 80
<IfModule mod_ssl.c>
NameVirtualHost *:443
Listen 443
</IfModule>
<IfModule mod_gnutls.c>
Listen 443
</IfModule>
root@Andrenalins_nas:~#
root@Andrenalins_nas:~# ps aux |grep apache
root 1370 0.0 1.1 14556 6080 ? Ss Sep16 0:02 /usr/sbin/apache2 -k start
root 26305 0.0 0.1 4104 800 pts/1 S+ 09:56 0:00 grep apache
root 26398 0.0 0.7 14556 3972 ? S Sep17 0:04 /usr/sbin/apache2 -k start
admin 26399 0.0 1.1 14708 5592 ? S Sep17 0:02 /usr/sbin/apache2 -k start
admin 26400 0.0 1.1 14700 5600 ? S Sep17 0:00 /usr/sbin/apache2 -k start
admin 26401 0.0 1.1 14700 5596 ? S Sep17 0:01 /usr/sbin/apache2 -k start
admin 26402 0.0 1.0 14684 5488 ? S Sep17 0:00 /usr/sbin/apache2 -k start
admin 26403 0.0 1.1 14700 5592 ? S Sep17 0:01 /usr/sbin/apache2 -k start
admin 26453 0.0 1.0 14692 5524 ? S Sep17 0:00 /usr/sbin/apache2 -k start
admin 26454 0.0 1.1 14708 5600 ? S Sep17 0:01 /usr/sbin/apache2 -k start
admin 26455 0.0 1.1 14708 5608 ? S Sep17 0:01 /usr/sbin/apache2 -k start
admin 27946 0.0 1.1 14700 5604 ? S Sep17 0:00 /usr/sbin/apache2 -k start
root@Andrenalins_nas:~#
root@Andrenalins_nas:~# ls -l /frontview/dashboard
total 38168
-rw-r--r-- 1 root root 630 Jun 19 2013 appcache_1.0.2.26.appcache
-rw-r--r-- 1 root root 600 Aug 21 2013 appcache_1.0.2.34.appcache
-rw-r--r-- 1 root root 600 Sep 30 2013 appcache_1.0.2.50.appcache
-rw-r--r-- 1 root root 600 Oct 16 2013 appcache_1.0.2.51.appcache
-rw-r--r-- 1 root root 600 Dec 2 2013 appcache_1.0.2.62.appcache
-rw-r--r-- 1 root root 600 Mar 21 19:27 appcache_1.0.2.63.appcache
-rw-r--r-- 1 root root 600 Apr 14 09:13 appcache_1.0.2.64.appcache
-rw-r--r-- 1 root root 600 Aug 7 15:19 appcache_1.0.2.70.appcache
-rw-r--r-- 1 root root 1013285 Jun 19 2013 browse_1.0.2.26.js
-rw-r--r-- 1 root root 1023281 Aug 21 2013 browse_1.0.2.34.js
-rw-r--r-- 1 root root 1078045 Sep 30 2013 browse_1.0.2.50.js
-rw-r--r-- 1 root root 1078045 Oct 16 2013 browse_1.0.2.51.js
-rw-r--r-- 1 root root 1084610 Dec 2 2013 browse_1.0.2.62.js
-rw-r--r-- 1 root root 1084643 Mar 21 19:27 browse_1.0.2.63.js
-rw-r--r-- 1 root root 1084710 Apr 14 09:12 browse_1.0.2.64.js
-rw-r--r-- 1 root root 1084770 Aug 7 15:18 browse_1.0.2.70.js
-rw-r--r-- 1 root root 20576 Aug 20 23:08 browse.html
-rw-r--r-- 1 root root 2660 Aug 7 14:55 callback.html
drwxr-xr-x 2 root root 4096 Aug 30 02:27 css
-rw-r--r-- 1 115 guest 4511457 Aug 20 09:59 dictionary.xml
drwxr-xr-x 3 root root 4096 Aug 30 02:27 extjs
-rw-r--r-- 1 115 guest 3638 Jun 1 2013 favicon.ico
drwxr-xr-x 2 root root 4096 Aug 30 02:27 fonts
-rw-r--r-- 1 root root 2348279 Jun 19 2013 frontview_1.0.2.26.js
-rw-r--r-- 1 root root 2386638 Aug 21 2013 frontview_1.0.2.34.js
-rw-r--r-- 1 root root 2343718 Sep 30 2013 frontview_1.0.2.50.js
-rw-r--r-- 1 root root 2343516 Oct 16 2013 frontview_1.0.2.51.js
-rw-r--r-- 1 root root 2344803 Dec 2 2013 frontview_1.0.2.62.js
-rw-r--r-- 1 root root 2345507 Mar 21 19:27 frontview_1.0.2.63.js
-rw-r--r-- 1 root root 2345574 Apr 14 09:12 frontview_1.0.2.64.js
-rw-r--r-- 1 root root 2345108 Aug 7 15:18 frontview_1.0.2.70.js
-rw-r--r-- 1 root root 22327 Aug 20 23:08 index.html
-rwsr-xr-x 1 root root 30055 Aug 20 21:06 lfsdownload.cgi
-rwsr-xr-x 1 root root 52018 Aug 20 21:06 lfsupload.cgi
drwxr-xr-x 5 root root 4096 Aug 30 02:27 recovery
-rw-r--r-- 1 root root 815540 Jun 19 2013 wizard_1.0.2.26.js
-rw-r--r-- 1 root root 838406 Aug 21 2013 wizard_1.0.2.34.js
-rw-r--r-- 1 root root 883721 Sep 30 2013 wizard_1.0.2.50.js
-rw-r--r-- 1 root root 883721 Oct 16 2013 wizard_1.0.2.51.js
-rw-r--r-- 1 root root 888640 Dec 2 2013 wizard_1.0.2.62.js
-rw-r--r-- 1 root root 888623 Mar 21 19:27 wizard_1.0.2.63.js
-rw-r--r-- 1 root root 888690 Apr 14 09:12 wizard_1.0.2.64.js
-rw-r--r-- 1 root root 888750 Aug 7 15:18 wizard_1.0.2.70.js
-rw-r--r-- 1 root root 20488 Aug 20 23:08 wizard.html
drwxr-xr-x 2 root root 4096 Aug 30 02:27 xml
root@Andrenalins_nas:~#
root@Andrenalins_nas:~# free -h
total used free shared buffers cached
Mem: 495M 470M 25M 0B 5.1M 103M
-/+ buffers/cache: 361M 133M
Swap: 511M 360K 511M
root@Andrenalins_nas:~#
[code]
root@Andrenalins_nas:~# cat /proc/meminfo
MemTotal: 507224 kB
MemFree: 25696 kB
Buffers: 5228 kB
Cached: 105912 kB
SwapCached: 72 kB
Active: 205136 kB
Inactive: 223228 kB
Active(anon): 150232 kB
Inactive(anon): 167724 kB
Active(file): 54904 kB
Inactive(file): 55504 kB
Unevictable: 0 kB
Mlocked: 0 kB
HighTotal: 0 kB
HighFree: 0 kB
LowTotal: 507224 kB
LowFree: 25696 kB
SwapTotal: 523964 kB
SwapFree: 523604 kB
Dirty: 0 kB
Writeback: 0 kB
AnonPages: 317172 kB
Mapped: 18088 kB
Shmem: 732 kB
Slab: 42924 kB
SReclaimable: 30344 kB
SUnreclaim: 12580 kB
KernelStack: 2112 kB
PageTables: 3852 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
WritebackTmp: 0 kB
CommitLimit: 777576 kB
Committed_AS: 1692976 kB
VmallocTotal: 425984 kB
VmallocUsed: 1228 kB
VmallocChunk: 423876 kB
root@Andrenalins_nas:~# - mdgm-ntgrNETGEAR Employee RetiredYou need to enter the command without the #. If you put the # at the start then it treats it as a comment, hence no output.
The output may help. Please also check the output of the command I mentioned in the PM. - AndrenalinAspirant@mdgm
After stopping Antivir after reading this: viewtopic.php?f=7&t=76761
After putting service ctscand stop in my device shutted down. After Reboot i tried mdgms command again.
i get respond to your command:
root@Andrenalins_nas:~# systemctl status readynasd
readynasd.service - ReadyNAS System Daemon
Loaded: loaded (/lib/systemd/system/readynasd.service; enabled)
Active: active (running) since Thu, 18 Sep 2014 10:16:38 +0200; 51s ago
Main PID: 1443 (readynasd)
Status: "Start Main process"
CGroup: name=systemd:/system/readynasd.service
└ 1443 /usr/sbin/readynasd -v 3 -t
Sep 18 10:16:36 Andrenalins_nas rn-expand[1443]: Trying auto-extend (grow on...)
Sep 18 10:16:36 Andrenalins_nas rn-expand[1443]: auto_extend: Checking disk ....
Sep 18 10:16:36 Andrenalins_nas rn-expand[1443]: auto_extend: Checking disk ....
Sep 18 10:16:36 Andrenalins_nas rn-expand[1443]: Trying xraid-expand (tiered...)
Sep 18 10:16:36 Andrenalins_nas rn-expand[1443]: Considering X-RAID auto-exp...a
Sep 18 10:16:36 Andrenalins_nas rn-expand[1443]: Checking if RAID disk sda i....
Sep 18 10:16:36 Andrenalins_nas rn-expand[1443]: Checking if RAID disk sdb i....
Sep 18 10:16:36 Andrenalins_nas rn-expand[1443]: 0 disks expandable in data
Sep 18 10:16:38 Andrenalins_nas readynasd[1443]: Error proxy call. GDBus.Err....
Sep 18 10:16:38 Andrenalins_nas readynasd[1443]: ReadyNASOS background servi....
root@Andrenalins_nas:~# - AndrenalinAspirantIt seems that my Device is back again!!! Thank your guys!
But i do not know what exactly caused it to come up again. mdgm in the other post i was reading you said that you do not use the antivir, should i leav it off because it can do trouble? - mdgm-ntgrNETGEAR Employee RetiredYou could leave it off. Go into the Dashboard and make sure it is disabled there.
Do you use iSCSI? - AndrenalinAspirantstrange antivir seems to be still enabled in the web settings...
No i am not Using iSCSI because i have no clue what it is and for what i would using it.
Should i manually disable antivir via dashboard? - mdgm-ntgrNETGEAR Employee RetiredYes disable it via the Dashboard otherwise when you reboot it will start again.
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