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Forum Discussion
Andrenalin
Sep 17, 2014Aspirant
My Device is Offline again :(
Hello i am not sure if this is the right place to post this,
but my readynas 102 has the device is offline issue again.... This time because there was a power blackout. I tried phone support, but i have no longer phone support so their only tip is to do the os reinstall or try another browser. Is there anyway that i can repair this issue my self, so i have not to bother a forum member to help me everytime that happens? I can Access via ssh and raidar looks fine as well and i can access via network. It is only the web interface that does not work.
I am not very happy with my device because i run into that issue some times before, so i would appreciate every tip how i can deal with this issue by my self.
Thank you a lot!
Andrenalin
but my readynas 102 has the device is offline issue again.... This time because there was a power blackout. I tried phone support, but i have no longer phone support so their only tip is to do the os reinstall or try another browser. Is there anyway that i can repair this issue my self, so i have not to bother a forum member to help me everytime that happens? I can Access via ssh and raidar looks fine as well and i can access via network. It is only the web interface that does not work.
I am not very happy with my device because i run into that issue some times before, so i would appreciate every tip how i can deal with this issue by my self.
Thank you a lot!
Andrenalin
25 Replies
Replies have been turned off for this discussion
- xeltrosApprenticeIf you have SSH enabled, you can try "apachectl restart" it should restart the web server that provides the GUI. I doubt this would work since a reboot or an OS reinstall should have worked but you may get a useful error message.
- AndrenalinAspirantThank you xeltros!
I got this:
root@Andrenalins_nas:~# apachectl restart
[Wed Sep 17 16:49:36 2014] [warn] Useless use of AllowOverride in line 7 of /etc /frontview/apache/READYDROP.conf.
[Wed Sep 17 16:49:36 2014] [warn] Useless use of AllowOverride in line 4 of /etc /frontview/apache/apps-https.conf.
apache2: Could not reliably determine the server's fully qualified domain name, using 192.168.1.79 for ServerName
root@Andrenalins_nas:~# - xeltrosApprenticeThose are harmless warnings. Is the interface working now ?
- AndrenalinAspirantno not yet...
- xeltrosApprenticeDo you have add ons installed ?
what df -h shows for the / (rootFS or /dev/md0 they are the same I think) ?
Did you enable iptables ? or made any config via SSH that could impact the web server or the network connectivity ? - AndrenalinAspirantroot@Andrenalins_nas:~# df -h
Filesystem Size Used Avail Use% Mounted on
rootfs 4.0G 897M 3.0G 24% /
tmpfs 10M 4.0K 10M 1% /dev
/dev/md0 4.0G 897M 3.0G 24% /
tmpfs 248M 48K 248M 1% /dev/shm
tmpfs 248M 568K 248M 1% /run
tmpfs 248M 0 248M 0% /sys/fs/cgroup
tmpfs 248M 0 248M 0% /media
/dev/md127 2.8T 1.7T 989G 64% /data
/dev/md127 2.8T 1.7T 989G 64% /apps
/dev/md127 2.8T 1.7T 989G 64% /home
/dev/md127 2.8T 1.7T 989G 64% /var/ftp/home
/dev/md127 2.8T 1.7T 989G 64% /run/nfs4/home
root@Andrenalins_nas:~#
mmhi do not know what iptables are and i did not changed anything via ssh because i am not a pro in this^^ Right after the Power blackout i got that behavior of device is offline. - AndrenalinAspiranti had plex installed but i did this some days ago and everything worked fine
- xeltrosApprenticeOk, so summary :
- Device works except the GUI
- SSH was enabled but never used (by you anyway)
- You already had the problem and support solved it
- OS reinstall or reboot do not solve the problem
- from what you've shown the / partition still has room, and the web server is running fine...
- only addon installed was plex
Did you try both http://ip and https://ip ? does https://ip/admin works ? Do you have something on screen or is it the browser default page for unavailable resource ?
Depending on that it may be the rights on the files, perhaps...
To be honest I am exhausting my options here, I'll try to find other things to test but you may want to create a case via mail and ask them to solve it AND tell you how they did it. If you ask nicely I'm sure they will tell you what was wrong and which commands they used.
Also I would backup the data while it is accessible (it should already have been done). It is possible that a factory default would solve this definitively. - AndrenalinAspirantthanks for your help so far i really appreciate it.
- xeltrosApprenticeNo problem, but I'm running out of potential causes.
We excluded network problems (unless you have a professional firewall somewhere) and the web server seems to be running fine.
We can check that it is listening on the network :
netstat -na |grep LISTEN |grep ':80\|:443'
and in config files :
cat /etc/apache2/ports.conf
We can also check that apache is indeed running :
ps aux |grep apache
Depending on what the browser shows it can be user rights so we can also check the rights on the files :
ls -l /frontview/dashboard
It should show something like this -rw-r--r-- 1 root root for most files, I have drwxr-xr-x 2 root root for a few other and -rw-r--r-- 1 115 guest for dictionary and favicon.
Last thing I can think of is lack of memory :
free -h
cat /proc/meminfo
Past that, I fear I have no more ideas for the moment...
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