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Helens's avatar
Helens
Aspirant
Oct 27, 2015
Solved

my username & password are not recognised

I have a readynas Duo v2. When logging on to it through RAIDar or the ip address I get an error message to say that my username and password are not recognised, or the log in screen just reappears, a...
  • StephenB's avatar
    Oct 27, 2015

    What firmware are you running?  Is SSH enabled?

     

    You could try an OS reinstall (which resets the admin password to factory default, and also reconfigures the network to use DHCP).  But perhaps wait for Netgear folks to chime in, they might have some other possibilities to try first.

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