NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NAS 312 OS 6.6.1 - Office Word 2016 on Mac and 'lock' files
Hi all, hopefull ythe images below will give you the correct idea. Microsoft Word creates ~$ lock files in the same location as the where the document is held. Is it usual for these to be represented in the NAS as actual folders? It is confusing the living hell out of end users!
The parent file is the doc starting with filename "F12a..." located in the centre.
You can see the folder beneath it. Odd folders that have the same name as the parent file apart from some random stuff after the file extension.
Ordinarily on a machine these would be hidden so it's a worry they are seen.
If I look at the same folder using a Readycloud app connection on a Windows machine the display is similar BUT I can actually see the ~$ files too.
Is it a "Mac" & Office thing? Is the NAS creating these folders to make sense of the filenames or is it being done by Word?
I have also seen this occur with PDF files too.
Many thanks
Andy
2 Replies
Replies have been turned off for this discussion
Which protocol are you using to access the NAS? SMB or AFP?
Hi there,
I'd say it is a combo. One user could be using it from the perspective of their Mac's Readycloud app sync'd folder.
I have a screen shot available to me of a view from a Mac local to the NAS that has browsed via AFP on the network. My own view of it via the Readycloud app on my WIndows machine will have been undoubtedly SMB.
When I use the Readycloud webpage, presumably this is SMB in the background too and the folders are there and I can see the ~ files. If I enter the folder I can see what identifies itself as a "Word Work File"
What do you suspect?
Andy.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
