NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
randmpark
Sep 13, 2012Aspirant
NAS suddenly fell off the network - Case#19430473
I've tried to find a similar situation as mine, but nothing is quite the same. My NAS suddenly fell off the network this morning. One minute it was there, and the next it was gone. It seems as thou...
StephenB
Sep 14, 2012Guru - Experienced User
Check your purchase date, if your Duo is two years old it should still be under warranty.
The light patterns for the duo are found here: http://home.bott.ca/webserver/?p=324 Though if both blinks were slow, it doesn't quite fit.
Anyway, it sounds like you haven't checked the disk drives. So I would power down and test them in a PC with vendor tools (seatools for seagate, lifeguard for western digital).
If you have a spare SATA drive, you can try booting up the Duo with only that drive installed, and see if it initializes normally. If it does, that is a clear indication that you've lost a drive. Note this test is destructive (anything on the drive is lost).
The light patterns for the duo are found here: http://home.bott.ca/webserver/?p=324 Though if both blinks were slow, it doesn't quite fit.
Anyway, it sounds like you haven't checked the disk drives. So I would power down and test them in a PC with vendor tools (seatools for seagate, lifeguard for western digital).
If you have a spare SATA drive, you can try booting up the Duo with only that drive installed, and see if it initializes normally. If it does, that is a clear indication that you've lost a drive. Note this test is destructive (anything on the drive is lost).
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!