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Forum Discussion
randmpark
Sep 13, 2012Aspirant
NAS suddenly fell off the network - Case#19430473
I've tried to find a similar situation as mine, but nothing is quite the same. My NAS suddenly fell off the network this morning. One minute it was there, and the next it was gone. It seems as thou...
randmpark
Sep 14, 2012Aspirant
Thanks for the quick response. I haven't tested the drives yet, as I was hoping to hear something from Netgear that would point me in that direction. However, it's been nearly 24 hours and I haven't heard anything from them :(
I feel as though I've tried everything conceivable. I even eliminated my DSL modem/router as the access point and installed an old router that I had in the basement with no success. The device just never seems to get past the boot-up stage. The fans are running at full speed as though it's waiting for the next step.
I'll give Netgear a little more time to respond and then proceed with some more diagnostics on my own. The hard thing is that even if the drives do pass Seatools diagnostics, I'm still waiting on Netgear to agree with the diagnosis and initiate a warranty repair/replacement on the hardware.
I'll keep updates posted here as they come in.
I feel as though I've tried everything conceivable. I even eliminated my DSL modem/router as the access point and installed an old router that I had in the basement with no success. The device just never seems to get past the boot-up stage. The fans are running at full speed as though it's waiting for the next step.
I'll give Netgear a little more time to respond and then proceed with some more diagnostics on my own. The hard thing is that even if the drives do pass Seatools diagnostics, I'm still waiting on Netgear to agree with the diagnosis and initiate a warranty repair/replacement on the hardware.
I'll keep updates posted here as they come in.
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