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Forum Discussion
NAS suddenly fell off the network - Case#19430473
I've tried to find a similar situation as mine, but nothing is quite the same. My NAS suddenly fell off the network this morning. One minute it was there, and the next it was gone. It seems as thou...
It works out better if people open their own threads (even when the symptoms are similar). Otherwise the information gets tangled up, and it is harder to respond properly.
dalstrom wrote: Exactly the same thing happend to my ReadyNAS Duo 2220 last evening. It suddenly went off the network and won't boot.
As with your unit my also have fans running but is stuck in the boot-up procedure, no indicators active at all except for the power indicator.
I have two HDD which were pre-installed when I purchased the unit. HDD failure seems unlikely, at least both drives at the same time, or the ReadyNAS fails to deliver in RAID 0 mode with one disk failing (or would it fail if one disk fails?). I've had no power failure so I suspect some hardware failure in the ReadyNAS unit itself.
It will be interesting to find out how to get support from Netgear on this, my hopes are not very high :(
I'll post here again if I find out what the source of failure is.
If you have 2 disks in a single raid-0 volume, then the entire volume is lost when a single disk fails. Also, HDD failures are the most common hardware problem, so even if you are not suspecting them it makes sense to rule them out early in the troubleshooting.
You can open up a support case at support.netgear.com.
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