NAS suddenly fell off the network - Case#19430473

I received a message from Netgear and after I asked a followup question, I quickly received a phone call from a tech who helped me diagnose the problem and determine if the NAS chassis was the issue or if it was a drive problem. Without any drives in the chassis, the NAS was able to successfully boot up. :) We installed disk one and attempted a boot-up which was unsuccessful. :( I removed disk one and successfully booted up with only disk two installed. :) I was able to download the entire log file and upload it to the case at netgear.com. The tech was quickly able to determine that disk one had a critical error that was preventing the NAS from completing the boot-up process. Because the drive came as part of the initial NAS install, it was still under warranty, so Netgear issued an RMA. :D I will ship the drive off tomorrow and wait to receive my replacement drive.