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Forum Discussion
NAS3130 NonResponsive with LED Pattern not in manual
I have a RN3130 with 4 2TB drives in it (RAID 10). On Friday it crashed; stopped responding to network traffic at all. We rebooted it and it came back up. This morning it did the same thing, but w...
I doubt you did anything wrong.
A bad disk could prevent the boot menu from working in some cases. If the boot menu can be reached with the disks removed (label order) that would suggest a bad disk is a strong possibility.
Was your unit registered? If so you should have been contacted re this: https://community.netgear.com/t5/Connect-with-the-SMB-GM/Important-message-about-ReadNAS-3130-ReadyNAS-3138-WC7500-and/td-p/1228584
If not a bad disk, it could still be unrelated to the service action e.g. failing PSU.
In any case regardless of whether it’s the service action situation or not your unit should still be under warranty as I believe the RN3130 was released less than 5 years ago so you can’t have purchased it over 5 years ago.
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