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Forum Discussion
Remco96
Apr 02, 2017Aspirant
Need to restore from Time Machine but it can't find it!
I have a ReadyNas Duo V2 running on my home LAN for Time Machine with iMac. Two HDD 2TB are installed; perfectly OK. about 800 GB is in use (this is because of my Time Machine iMac backup). Now ...
BcorrodPMA
Aug 14, 2017Aspirant
I did another round with Apple support - as they also could not understand how I could be successfully seeing/using AFP volumes on my ReadyNAS, successfully executing time machine backups to another volume -- but not being able to access those backups using any of the Apple "restore" applicactions (Recovery or Migration Assistant). At their suggestion I took a separate machine (I used an older MacAir) and installed the High Sierra beta, to see if that version of Migration Assistant or Recovery had the same issue with not allowing authentication to the ReadyNAS backups. It exhibited exactly the same behavior that you described in your post (default to 'root' userid, not accepting credentials that were configured into the Time Machine service on the NAS, either directly in that dialog box or via a fully-qualified path using the 'other server' option in the restore utilities.
Very frustrating that I have not been able to get Apple to tell me what protocol I need to get a NAS to support in order to have restore from Time Machine work - nor have I been able to get anyone from NetGear to even acknowledge that this is a problem, or tell me what other model/upgrade might be required to get this back functioning the way it had been working for years before.
Amidala
May 04, 2018NETGEAR Employee Retired
Today I try two NAS box (ReadyNAS Pro 4 , 4.2.31 and RN426, 6.9.3), Mac 10.13.
At first, run time machine backup to NAS; then restore from Time machine backup. Whether it's Firmware v4.2.31 or v6.9.3, both can find, both can restore. Are our test steps the same?
I use the same Mac , Backup to NAS and Restore from NAS. If you're on the same Mac, can you find it? Or do you do other things? For example, reboot NAS or Mac after backup?
- BlackIc3May 04, 2018Guide
I updated the firmware on my 102 and I can now 'see' the nas as a Time Machine. However the TM backups that I was running from my old mac are not visible.
I am trying to restore from these backups to a new mac as the disc died on the old one.
- mdgm-ntgrMay 04, 2018NETGEAR Employee Retired
Are you using the same login that you used from the old Mac?
- v16StudiosOct 19, 2018Initiate
Hi!
I was also having this same trouble... I managed to get to the back up by using the afp url of the server in the other option:
afp://ReadyNAS:<pass>@<ip-address>/ReadyNAS
Hope that helps!
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