Netgear ReadyNAS Ultra 4 device : can access shares via https://IP/Share but not the admin page

schumaku
Guru - Experienced User
Dec 23, 2022
diventa wrote:

but i still have some issues: from windows10 the CIF (SMB) shares cannot be reached anymore ( believe still due to the TLS issue ? is there a fix also for that ?

No TLS involved on SMB.

I believe (no, I know) that your Windows 10 system does not have CIFS (SMB 1.0) enabled or had it disable over time because it was not in use.

Simple: Open the Control Panel, search Turn Windows Features on and off and enable SMB 1.0/CIFS Server and Client.

no tricks, no power shell, no editing the registry.

Same for the unauthenticated (public) access you are behind for your phones phonebooks and so on. Just do as advised above. There can be a little "if". Some Windows builds refuse to do unauthenticated (public) access to shares. Chime back if this proofs to be an issue.
- schumaku
  Guru - Experienced User
  Dec 23, 2022
  OS6 and SMB 3.0 is not the full solution alone. An SMV 1.0 client remains required for discovery and name resolution.
- diventa
  Aspirant
  Dec 23, 2022
  sorry but i had all already enabled
  - StephenB
    Guru - Experienced User
    Dec 23, 2022
    diventa wrote:
    
    sorry but i had all already enabled
    
    Do you have any internet security software installed on the PC? That might be blocking the SMB 1 connection.
    
    Also, have you tried entering \\nas-ip-address into the explorer address bar? (using the real IP address of course, and being careful to use the correct slash).
StephenB
Guru - Experienced User
Dec 23, 2022
diventa wrote:

but i still have some issues: from windows10 the CIF (SMB) shares cannot be reached anymore ( believe still due to the TLS issue ? is there a fix also for that ?

Not TLS, this is because Microsoft is deprecating SMB 1. Go into "Turn windows features on or off" and enable the SMB 1/CIFS client. You'll need to ignore a security warning. FWIW, OS 6 would resolve this, as it supports SMB 3.

diventa wrote:

my cisco phones used to access some xml files on a share on this NAS but now ( i've checked accessing the share from a browser ) the share asks to login ( btw with admin credentials ) and the phones aren't capable to ligin - before it was a guest share "open to anyone" ie public share

Try resetting the file permissions for the share - clicking the "set ownership..." box here, and clicking apply:

This will happen in the background - there will be a popup in the browser when it finishes.

diventa wrote:

lastly you suggested to go to OS6 , is there a document that explains how to do it ( Netgear never advised ) and in this upgrade do i loose all files stored or is just like a firmware/OS upgrade ?

Netgear doesn't support it (but they don't support your NAS any more anyway). You will need to backup the NAS first, and the process does involve reformatting the disks and switching to a new file system. Also, I strongly recommend upgrading the RAM in the NAS to 2 GB first (which is not difficult).

I can post detailed instructions if you want more info on this option.
- diventa
  Aspirant
  Dec 23, 2022
  yes pls send OS6 upgrade procedure , will consider as a last resort
  
  maybe issue is in the cisco phones , as i cannot test access from windows as SMB1 has been deprecated on W10
  
  thanks
  - StephenB
    Guru - Experienced User
    Dec 23, 2022
    diventa wrote:
    
    yes pls send OS6 upgrade procedure , will consider as a last resort
    
    I recommend increasing the RAM before you begin. Shipping OS-6 NAS have at least 2 GB of RAM, your ReadyNAS only has 1 GB. It might work, but there have been folks who have run into out-of-memory issues after converting. The upgrade is inexpensive, and is simple to do. If you aren't sure what to purchase, you can open the chassis and examine the RAM that's already installed in order to find something compatible.
    
    Also, if you have the skills, you should probably back up the VPD before conversion. Netgear Mods so far have resolved the VPD problem for users who have run into it, but backing it up would allow you to resolve the issue on your own if you run into it. More information on this is here:
    
    https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Backup-and-restore-of-VPD-file-for-legacy-ReadyNAS-running-oS6/td-p/2253308
    
    The conversion steps are:
    
    (Optionally) make sure the latest BIOS is installed before you do the conversion. To do this you install http://www.readynas.com/download/addons/x86/4.2/BIOS_Update_Package_0.5-x86.bin as an add-on and reboot the NAS. Do this after you backup the NAS. This isn't necessary, but if you do want to update the BIOS it is easiest to do it prior to conversion
    
    Basic instructions for the conversion itself are:
    
    BACKUP, BACKUP, BACKUP
    
    Upload PREPR4TOR6_0.1-x86.bin as an add-on using the ReadyNAS web gui, but do not reboot afterwards (avoids the need to do manual factory resets)
    
    Upload R4toR6_6.9.5.bin using the ReadyNAS web gui firmware update
    
    After you upload the addon+firmware and reboot, it will update the firmware and start a factory default.
    
    Go through the setup process on the converted NAS
    
    Update the NAS to the current OS 6 (check for updates will work).
    
    Restore files from the backup.
    
    There is a small risk that the process could fail, and if that were to happen it might not be possible to get the NAS running again.
    
    Note that if you ever need to do a USB recovery later on, you will need to use the procedure for 4.2 systems - substituting an OS-6 image for the 4.2.31 one.
    
    https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool
- diventa
  Aspirant
  Dec 23, 2022
  tried the "set ownership" onto the CISCO share , but still didn't make it public
  
  when i HTTP to it it still asks username and pw , and only way is to login as admin
  
  to be sure it did change the permissions i FTPed to it and in fact cisco is now nobody nogroup , but still not public
  
  any other solution ?
  
  thanks
  - diventa
    Aspirant
    Dec 23, 2022
    maybe not the correct solution , but found a way to get http access ( for my cisco phones ) without login request
    
    i had to set the share as "read only" in the advanced share settings
    
    then i went into standard file protocols and set redirect to cisco share with no login request
    
    any idea why all this ?

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Netgear ReadyNAS Ultra 4 device : can access shares via https://IP/Share but not the admin page

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