Forum Discussion

Aspirant

Feb 13, 2017

Solved

new user folder not visible in Home folder

i have created two accounts (Theo and the other is Joy) with the same specs, but i only see one in the home folder, whats wrong?

OS 6.6.1, windows 10 desktop and ios 10 tablet

Theo1956
Feb 14, 2017
I didnt delete or renamed it, i never saw a folder with Admin, but after a restart of the NAS the folder Joy was created

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Sandshark
Sensei - Experienced User
Feb 14, 2017
Has Joy logged on yet? The folder is not created until the user logs on once.
JennC
NETGEAR Employee Retired
Feb 14, 2017
Hello Theo1956,

Try typing \\ followed by the LAN IP of the NAS then add \Joy, this should prompt for a login, user Joy login credentials.

Welcome to the community!

Regards,
- Theo1956
  Aspirant
  Feb 14, 2017
  I did that and i got the login, but it said access denied, after a restart this morning i can login and it works, thanks
- bedlam1
  Prodigy
  Feb 14, 2017
  Theo1956you seem to be missing a home folder named "admin" which is placed there by the system,
  did you rename it Theo or delete it ? Bad idea if you did
  - Theo1956
    Aspirant
    Feb 14, 2017
    I didnt delete or renamed it, i never saw a folder with Admin, but after a restart of the NAS the folder Joy was created